Just returned from a family 2 night stay at The May Fair. Hotel was pre-paid but they still required a deposit of £300.00 per room for our 2 night stay !
Luggage was not delivered to our rooms, so after waiting for 20 minutes I decided to go back to reception where our luggage was in full view of all in the main lobby. I then pushed the trolley myself to the lift and up to our rooms ( accompanied by one of the 4 bell boys / concierge who we're standing right next to it. )
The rooms were tiny , one slightly larger than the other. Best thing about the rooms were the toiletries !!!
Complementary newspaper was not delivered on the second morning - no explanation or apology .
When checking out, I was not asked if I enjoyed my stay, so I had to initiate that conversation.
Car parking £55 / 24 hrs....
We normally stay at The Berkley Hotel which is a world away from this.
I will never stay here again, and would warn anyone to think twice before booking. While I was checking in a gentleman was heatedly complaining about his room and demanding to be moved, and on checking out an Australian lady was also complaining about her room. ( she recommended The Sanderson )
- Official Description (provided by the hotel):
- The luxurious May Fair Hotel is located in sophisticated Mayfair, resurgent again as London's true luxury quarter. The May Fair puts you in a peaceful spot right in the heart of the West End, between all the great parks, theatres, galleries and attractions of London and with direct underground links to Canary Wharf. ... more less
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- Also Known As:
- May Fair London
- Mayfair Hotel London
- May Fair Hotel London