We stayed here for my birthday as a theatre hotel break as a treat from our daughter.
We have travelled extensively on holiday all over the world staying in some beautiful hotels.
Check in was awful our room was not ready until 3.30 we were told we would receive champagne and chocolates sadly they never arrived. It was also my birthday on the Saturday which the hotel were informed of, not even the hotel card as such was given, we've stayed in hotels where we've celebrated birthdays anniversaries and have always received a complimentary something such as bottles of wine, flowers cakes etc. so have to say felt rather let down.
The room itself was pleasant with a lovely bathroom but would have liked a bath.
The breakfast was excellent I have to say with a huge variety of things on offer
However eating felt rather cramped as the tables were close together.
There is a bar which we had a couple of drinks at have to say we were entertained by a couple of champagne Charlie types who definitely had one too many.
The service at this hotel is very good from door staff, concierge, bar staff and restaurant staff.
We had an overall good experience and the location is superb.
What I would say to the manager try and make it a more personal stay for your guests, as it's the little touches that bring people returning.
- Official Description (provided by the hotel):
- The luxurious May Fair Hotel is located in sophisticated Mayfair, resurgent again as London's true luxury quarter. The May Fair puts you in a peaceful spot right in the heart of the West End, between all the great parks, theatres, galleries and attractions of London and with direct underground links to Canary Wharf. ... more less
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- Also Known As:
- May Fair London
- Mayfair Hotel London
- May Fair Hotel London