The negatives: Had booked last minute as a treat for a friend's hen do for £358 for a junior suite through laterooms. However, when I checked-in (bang on 3pm) was unpleasently surprised to be greeted by a very oddly (long) shaped room on the first view with an awful view over the roof of the kitchen, or something. Called reception, after a long wait was called back by the guest relations manager(!), a very stroppy lady who eventually told us that the room we had booked had not actually still been available at the time of booking and therefore they had down-graded us, but still taken payment for the full rate when we checked in- unbelievable behaviour! Anyway, without boring you with the details, about an hour of negotiations ensued after which we were offered a bottle of Cava (NOT Champagne!) and a £100 rebate, which, as I pointed out, was less than we could've saved by just booking a Standard Room at the time of booking. After much further debate we were offered a further £30 rebate and made to feel very petty for asking.
Positives: There is no doubt that this is a stunning hotel in an amazing location- a truly high-class experience, that I would probably still give a caveated recommendation.
I didn't eat or drink here, though heard it was extortionate- but, would expect no less in Central London.
- Official Description (provided by the hotel):
- The luxurious May Fair Hotel is located in sophisticated Mayfair, resurgent again as London's true luxury quarter. The May Fair puts you in a peaceful spot right in the heart of the West End, between all the great parks, theatres, galleries and attractions of London and with direct underground links to Canary Wharf. ... more less
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- Also Known As:
- May Fair London
- Mayfair Hotel London
- May Fair Hotel London