Well folks, this review is worth it for me because for the first time ever, I have hit a "terrible" hotel.
As always with most things, readers need to know if the reviewer has valid credentials to submit a considered and balanced opinion: well yes, I have. I stay in approximately 100 hotels a year. 20% of those are in the UK. Tripadvisor informs me that I am in the top 1000 most read and valued reviews. Many are good or glowing, very few are a grumble, but none so far have been terrible.
But the Beaufort gets the prize. Quite simply this is the worst hotel I have ever visited in my life. Apart from the location and possibly some of the staff, this hotel is awful.
Let me calibrate you: I will be paying £324 (that's $540!) for one night. For that I expect a lot. Well, here goes. There is no restaurant. There is no bar. There is no lounge to relax in (just a tiny area by reception or the basement). The furniture and fittings look like they came out of a skip and make secondhand MFI furniture look like luxury, only one person in the lift with luggage, the bathroom looks ancient with cracked sink and crumbling silicone sealer, sofas are the cheapest most uncomfortable money can buy, breakfast comes on a tray to your room or......reception!. I really do not know where to stop. Thankfully I am only here for one night and my wife is not with me. I would be embarrassed to have her here and she would quite sensibly have walked out without paying.
I am a heritage person through and through, so the idea that it's difficult to have boutique hotel in an old building is rubbish. I've been in many in the UK, Amsterdam, Vancouver and more. The Beaufort is as far from boutique as you can imagine. It simply needs ripping out and starting afresh.
It is the only hotel in my life (and I'm in my mid-fifties) where I have taken a bunch of photos and will be contacting trading standards: it is frankly unfair for people and visitors to be subjected to this place and pay decent money. And I am in a Junior Suite....imagine what a standard room must be like.
Oh, and I just called to ask for a glass of wine in my suite (it's only 11pm) to be told to go and collect it at reception because there is nobody to bring it up to my room! That's the service for £324 a night.
This hotel should be re-classified as 3-star and charge no more than £80 per night.
Whatever you do, don't book here.
- Official Description (provided by the hotel):
- This friendly, attractive boutique hotel enjoys a peaceful location in a tree-lined cul-de-sac just a few minutes walk from the famous department store Harrods and Hyde Park. Direct link from Heathrow airport. All 29 bedrooms have air-conditioning and have been thoughtfully furnished. Wifi complimentary, and 24 hours soft drinks available free of charge together with afternoon cream tea with home baked scones. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ebookers, Lastminute, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your The Beaufort Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Beaufort Hotel London
- Beaufort London