We stayed recently for some well deserved R&R and overall we had a great time, we took advantage of the spa for a massage and dined one evening at Alain Ducasse both of which were excellent. All staff were courteous and unfailingly polite.
2 things meant that my praise is not unreserved - irrespective of what I am paying for a room I would like to have the facility to make myself a tea or a coffee and not have to order it through room service.
Also breakfast was very nice and waitered service with no notepad is very impressive but on both days the staff got our order wrong, not a major problem but with 12% service charge I'd expect better.
Minor quibbles though as I say overall it was great
- Official Description (provided by the hotel):
- The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more less
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- Also Known As:
- The Dorchester Hotel London
- Dorchester Hotel London
- Dorchester London