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“Deserves it's reputation”
Review of The Dorchester

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The Dorchester
Ranked #36 of 1,063 Hotels in London
Certificate of Excellence
Melbourne, Australia
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Deserves it's reputation”
Reviewed 21 November 2011

This was my first but not my last stay here; Check in was done by 2 male reception staff members; true professionals. Very polite and easy to talk with. The building is beautiful inside; high Art - Deco at its best. The room was lovely and the bathroom large and marbled.
I could go on all night and bore you!!, but all I can say is give this place a try; its worth the cost for the experience. True class

Room Tip: they are all individual; let the reception staff choose for you
See more room tips
  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rikkimca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedorchester, Manager at The Dorchester, responded to this review, 5 December 2011
Dear Guest,
I’m happy to hear that your stay at The Dorchester lived up to your expectations. I will certainly pass your feedback to the rest of the team. We all look forward to welcoming you back to The Dorchester in the future.
Kind Regards,
Kostas Sfaltos
Executive Assistant Manager, Rooms
The Dorchester, Dorchester Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,518 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 15 November 2011

The Dorchester is truly one of the poshest and most exclusive hotels in Central London. It has a very traditional feel as its been around for a while but is still very well kept and beautiful inside. The lobby area is spectacular and the interior truly gorgeous. The staff are very polite and helpful. This is one hotel where you are likely to rub shoulders with the Elite, Upper class and Celebrities of the world. Spotted George Clooney with his girlfriend hanging out with Topshop owner, Phillip Green! Stayed here for about four nights on a short trip to London and it was well worth the price. Always thought it would be more expensive as it has such a good reputation but got a pretty good deal. Had a great time going to the Bar downstairs in the Chinese restaurant every single day - a great place to let your hair down, have a drink and chill away from the 'uptight' Aristocratic feel of the rest of the hotel. Note this is not a 'party' hotel so if you are looking for that check out the W in Leicester Square or the Sanderson. However if you are looking for real 'upper class' treatment this is the place to be. It is definitely worth the stay. The location of the hotel is ideal, 2-5min taxi ride to Oxford Circus/Bond Street/Knightsbridge so perfect for shopping. The rooms are pretty traditional looking but didn't have a problem with it - it's spacious, clean, bathrooms clean, no faults. Thoroughly enjoyed my stay here and hope to stay here again sometime.

Room Tip: Booked via GrandLuxuryHotels.com and got a room upgrade.
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  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeeGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedorchester, Manager at The Dorchester, responded to this review, 23 November 2011
Dear Guest,
I’m happy to hear that you enjoyed your stay at The Dorchester. Thank you for taking the time to share your kind comments. The China Tang Bar is a lovely place to enjoy unique cocktails; I’m glad that you found this to your liking.
We look forward to welcoming you back to The Dorchester in the future.
Kind Regards,
Kostas Sfaltos
Executive Assistant Manager, Rooms
The Dorchester, Dorchester Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels
Level Contributor
136 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 12 November 2011

This hotel is a classic well known luxury hotel, ideally located at parklane. Staff is kind and helpfull at check-in, although reserved and not over-fiendly. My room was located on the 4th floor, at the side- back of the building! The room was enjoyable of temperature, but the bathroom on the other hand was freezing cold. Nice healthy fruit attention next to the bed. I had a classic english room with a double door from my entrance door, which blocked all noise coming from the corridor. Although the windows are not sound proof, especially the one in the bathroom not. If you're planning a luxury quit bath, please be advised it will be one with car sound. I stayed in this hotel for 2 nights and enjoyed it. I just would like to advise some male staff to put on their smile and greet guests with a simple goodmorning, good afternoon or good evening. I missed the extra touch in this hotel!

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank svalkenborg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedorchester, Manager at The Dorchester, responded to this review, 15 November 2011
Dear Guest,
I am very pleased that you enjoyed your stay with us at The Dorchester; thank you for taking the time to share your feedback. We value our guests’ comments very highly and will certainly take note of the points that you have mentioned.
We hope to have the opportunity to welcome you back to The Dorchester in the future.
Kind Regards,
Kostas Sfaltos
Executive Assistant Manager, Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
104 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 November 2011

Great location for business and leisure. The lobby area has an excellent decor and ideal for short meetings. Rooms, service, breakfast - all fab !!

  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fabbas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedorchester, Manager at The Dorchester, responded to this review, 15 November 2011
Dear Guest,
I’m happy to hear that you enjoyed your stay at The Dorchester and hope that we assisted in making your business trip as pleasant as possible.
We look forward to welcoming you back to The Dorchester in the future.
Kind Regards,
Kostas Sfaltos
Executive Assistant Manager, Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverley, United Kingdom
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 7 November 2011

We have been to The Dorchester several times and love the hotel .
The Hotel is always bustling ,Usualy we have done bed with breakfast but on this last occasion we booked dinner in the Grill.
Breakfast is always spot on and more than adequate portions.
always very enjoyable .
We took Family with us who as first timers at the Dorchester thought it was marvelous.starters were good
However 3 of us were not too impressed with the main on this occasion,,mother in law had Lobster which came with a sort of Rissotto didnt look to apetising and left most of it at the side of her plate 2 had the taster menu and were impressed with thier meal Deserts were ok but at Around£400.00 for 5 of us okay isnt quite good enough however i love The Dorchester and we will return but not for dinner .

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank judeHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PromenadeDorchester, Manager at The Dorchester, responded to this review, 11 November 2011
Dear Guest,
Thank you for taking the time to provide us with your valuable feedback. I was sorry to learn you were disappointed with the lobster dish and I would very much like the opportunity to further discuss your comments as it is feedback such as this which allows us to continually strive for service excellence. I would be delighted if you could provide us with your contact details and a suitable time to reach you.
I was pleased however that you enjoyed the breakfast and your stay with us at The Dorchester and we look forward to welcoming you back in the not too distant future.
Kind Regards
Renaud Gregoire
Director of Food and Beverage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicestershire, United Kingdom
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 7 November 2011

We have been staying here for the past few years, and without doubt it is the best Hotel in the World. Perfect service, wonderful surroundings, such high standards in all aspects. If you want to stay in London and spoil yourself this is THE place to stay. Have stayed in all the other top Hotels in London and nothing compares to The Dorchester !

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CJBPimlico_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedorchester, Manager at The Dorchester, responded to this review, 14 November 2011
Dear Guest,
I’m delighted to hear that you have enjoyed your time at The Dorchester; thank you for taking the time to share your kind comments.
We look forward to welcoming you and your family back in the future.
Kind Regards,
Kostas Sfaltos
Executive Assistant Manager, Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
79 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 November 2011

Like many reviewers, we have enjoyed afternoon tea in various establishments but none meet the impeccable standards of the Dorchester. From the attentive, friendly and efficient service to the delicious treats, the whole afternoon left us with a warm glow which matched our surroundings. Imagine sinking into your most favourite comy sofa, a pianist skilfully playing at just the right volume, a gentle, smiling face offering you any tea of your choosing with delicate offerings of sandwiches, pastries and scones. Add to that, the joys of conversation with friends of some thirty years and you have a recipe for a perfect afternoon. The most skilful of service kept the pace moving so that we left in time for them to set up for the final sitting. Of course it would have been great to stay and linger but why deny others this delightful experience.

  • Stayed October 2011, travelled with friends
    • Value
    • Service
Helpful?
1 Thank Mimihop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PromenadeDorchester, Manager at The Dorchester, responded to this review, 11 November 2011
Dear Guest,
I would like to take this opportunity to thank you for taking the time to provide us with your feedback. I was incredibly pleased to hear you had such a pleasant time enjoying Afternoon Tea at The Dorchester. It is always our aim to exceed all of our guests’ expectations and I am thrilled we were successful. Rest assured I have since shared your kind comments with the team.
On behalf of us all here at The Dorchester, I very much look forward to welcoming you back in the not too distant future.
Kind Regards,
Renaud Gregoire
Director of Feed and Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Dorchester

Property: The Dorchester
Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in London
#36 Luxury Hotel in London
#37 Romantic Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Official Description (provided by the hotel):
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London

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