We stayed again at the Dorchester on Saturday, 28th September; my wife claimed that she was in need of a dose of retail therapy!
I can only describe how we were treated by the staff as quite outstanding. We arrived early and were taken down to the bar for a drink. The staff at reception and all of the bar staff really looked as if they were enjoying their jobs and that we were the most important people in the hotel.
I know that one should expect excellent customer service from a quality hotel but this was on another level. Our room was extremely good, very clean and comfortable with a full range of TV channels which is unusual these days.
Our only disappointment was that we were, once again, unable to book into either of the 2 great restaurants in the hotel. I will clearly have to plan much further in advance!
- Official Description (provided by the hotel):
- The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more less
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- Also Known As:
- The Dorchester Hotel London
- Dorchester Hotel London
- Dorchester London