We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“"Ultimate Luxury"”
Review of The Dorchester

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Dorchester
Ranked #44 of 1,069 Hotels in London
Certificate of Excellence
cheshire
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“"Ultimate Luxury"”
Reviewed 1 May 2009

We stayed at The Dorchester in the easter half term for 2 nights. It was our second visit to the Hotel and just as good. The only draw back to staying here , is that it completely spoils you from staying anywhere else. We have as a family stayed in some beautiful hotels all over the world, but The Dorchester in our opinion is the best and most luxurious. It has a perfect position at Hyde Park Corner, which allows you to be out of the hussel and bussel , but within walking distance to most of the attractions. The hotel itself is beautiful, very classy and luxurious. The bedrooms are sumptuious with almost every amenity( no tea or coffee making facilities though). From the crisp white bedlinen, to the gorgeous marble bathrooms with floris toiletries ,it is literally a dream to stay here. On this, our second visit, there was a complimentry bottle of champagne in our room on arrival, and handmade chocolates and gifts for the children, the Dorchester certainly go out of their way to make you feel special . We had booked a show for our first night stay, so after a long soak in the deepest bath ever, we ordered room service and had a lovely meal brought to the room. The room service menu is quite substanial with lots to choose from and actually not as expensive as you would think, considering your in London. You can get quite a good deal from their website, they do lots of spring and summer offers and xmas specials, which can make it affordable to stay there.
The restaurants in the hotel seem very good also. Weve eaten in the grill room and had afternoon tea in the promenard but havent tried the alan ducasse restaurant. Also as well, the spa has undergone a refurbishment and wasnt in use until may, so could not use the spa and pool which was a bit disappointing but hey i bet it will be superb when its done. I defy anyone not to like The Dorchester, its one of the most famous , luxurious hotels in the world, whats not to like...........!

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank m_s_jCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedorchester, General Manager & Regional Director UK at The Dorchester, responded to this review, 8 May 2009
Dear Ms Cheshire,

Thank you for your recent review of
The Dorchester. We appreciate your kind comments and pride ourselves on the level of service that we offer to our guests.
We are delighted to announce that
The Dorchester Spa has finished its refurbishment and was opened today. Everyone is talking about it being the most indulgent day spa in London and we look forward to welcoming you back to enjoy the pampering and indulgence that only
The Dorchester can offer!

Regards,
Roland Fasel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,555 reviews from our community

Traveller rating
    1,196
    222
    83
    31
    23
See reviews for
273
609
107
255
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bath England
Level 6 Contributor
107 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 12 April 2009

There are 2 brilliant hotels at the top of the London market and this is one of them.It is a favourite of film stars.I amnot one but always receive the genuinely warm welcome that one expects at a hotel but rarely receives.
There is not a bad bedroom here.All are a decent size with crisp bed linen and superb bathrooms overloaded with Floris toiletries and fluffy towels.
The staff are kind to all,particularly children.
Room rates are fair and not as high as one might expect! The set lunch in the Ducasse restaurant is the best and best value in London today.See my recent review on Tripadvisor.
The manager here used to run the other perfect hotel,Claridges.It shows.

  • Stayed February 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DominicBathEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
notts uk
Level 4 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 10 April 2009

stayed here 20 dec very nice hotel we usually stay at the savoy in riverside suite but as it was a little tired its now closed for major refurb. the dorchester roomsEXECUTIVE DELUXE DOUBLE quite large and very nice decorated nice touch was a tea on silver tray on arrival the service in this hotel was totally spot on. the bars very nice. we eat at rodes24 in a private dinning suite which was not up to the great standard you would expect. my advice would be go to china tang or if you can eat at the krug room if you cross the road the at the top of the hilton galvin at windows the food here was first class book a window table in advance
in a nut shell this hotel is one of the best in london we will return and a big thanks to the management and staff totally A1

  • Stayed December 2008, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank craigyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater London, United Kingdom
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 April 2009

we paid over £300 for a night at the dorchester, the hotel is amazing you feel very special.The staff were most polite on the front desk and altho we were early found us a room already at no extra cost. The hotel is luxuary in every way form marble bathrooms to £80 bath robes ( take the free slippers instead!) however i went shopping in selfridges and purchased items one of which was a handbag, not being able to wait i unwrapped my bag and left the cloth bag along with tissue paper in the large selfridges bag and placed it with all my other shopping in the corner of the room and went to the 99 comedy club. when i returned some later hours i went to put my new bag away and the selfridges bag along with cloth bag and tissue paper had gone,i rung house keeping who were sent bin diving to find it but didnt understand i wanted the cloth bag they kept comming up with selfridges bags. In the end it all got silly and we said not to bother as at this point we had found out staff were trawling through bins. The dorchester didnt seem fussed and explained it was all rubbish i kept explaining it wasnt and this made me angry that they had gone through my shopping and thrown items away. If it had of been rubbish i would have put it by the bins but the fact it was with all my other shopping i would've thought i made it clear it wasnt rubbish?

upon my return home i was sent a letter stating they had taken the liberty of charging the mini bar to my card furious that i had not had anything from the mini bar i contacted the manager who i the end refunded me.

Now what bothers me are the staff , if my items were thrown out and then i am charged for a mini bar i did not use items such as champange! i really do wonder about the house keeping!

The hotel was wonderful and yes i would recommend it but at the same time i would say put your belongings away and ask for the mini bar to be emptied on arrival if you have no plans to use it.

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kjjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 6 April 2009

We had a wonderful one night stay at The Dorchester last weekend. My husband had booked it as a surprise for our anniversary and we were upgraded on arrival, which was nice. In our room there was complimentary champagne and chocolate-dipped strawberries, along with a card wishing us a Happy Anniversary from the manager.

We left the freebies and went down to have afternoon tea, which my husband had booked. The service was excellent, and just before we left we were presented with a lovely cake, again wishing us a Happy Anniversary. A bonus for us was spotting Russell Crowe striding through the hotel lobby!

We have stayed at The Dorchester before (we got married there) and have always found the bedrooms spacious (for London) and well equipped. The best thing about The Dorchester is the baths! They are wonderfully deep and the water pressure means they fill very quickly.

Making use of the information that the hotel gives you we took a running route map with us on a jog around Hyde Park the next morning, which was fun. We followed this up with a hearty breakfast in The Promenade. In addition to the full English they also do a health breakfast which is absolutely great…the carrot muffins are really, really good.

Another wonderful stay at The Dorchester, where we were spoilt rotten in spite of being mere proles staying in the cheapest room available.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LizzieG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 April 2009

There is no other way to describe our 7 nights at the Dorchester, but "simply stunning".
We recieved a phone call a week prior to departure from Melbourne Australia confirming our booking- that I had made on line. When making the booking I had mentioned in the e-mail that my partner was celebrating his 60th birthday and they rang to ask his name, so we discovered later they could wish him a happy birthday, everything about the Dorchester was 5 star.
On arrival we were upgraded to a beautful room with large sitting area and huge marble bathroom. Champagne and chocolate dipped strawberries were waiting for the the two of us with a hand written happy birthday card for my partner, from the Hotel's General Manager.
A valet was sent to unpack our luggage immediately.
We had room service twice for dinner over the 7 night stay and the standard was way above the normal room service dinner offering of most 5 star hotels.
The Dorchester makes everything appear seamless. No matter what time of day you left your room it was always made up on your return. Even if you only went downstairs for a drink- the staff knew and the bathroom was refreshed etc etc.
Evening turndown service was excellent and the location in the middle of everything as walking is so easy and pleasurable around Mayfair.
I have stayed in many other hotels in London in the Mayfair area and while the Dorchester is without doubt the most expensive, it is worth every cent.
Every member of the Dorchester team should be congratulated for not only what they deliver but the way the deliver it.
We cannot wait to return to the Simply Stunning Dorchester.

  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank melbwaikikilover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cork
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 March 2009

As a treat for my daughter's birthday we recently went to the Dorchester for Afternoon tea. From the moment we arrived the staff made us feel so welcome and with smiles and hellos from everyone. We were quickly shown to our table, The Promenade, where afternoon tea is served is sumptuously decorated and I sat on a beautiful sofa with plumped cushions and my daughter in an oversized extremely comfortable armchair. The staff were courteous, prompt, and efficient and yet everything felt relaxed, the piano player in the middle of the room played easy on the ear numbers, just at the right level so you could carry on a conversation with ease. The food was great, I loved the selection of sandwiches, which the waiter came and offered more of and as much of them as we liked, the scones were melt in the mouth with the best jam ever and of course the delicious clotted cream to go with them. The pastries were a delight on the palate and the waiter, as with all the food explained what each one was and what was in them. I joked with one waiter if he had tried all the cakes himself to the reply of "yes I admit I tried them all" but, he, like me loved the scones best though my daughter adored the cakes, actually it was hard to decide. A well known personality passed by at one stage, but at the Dorchester everyone is made to feel special so it was no big deal. The best was yet to come for as I mentioned it was my daughter's birthday and one of the waiters came out with a gorgeous chocolate cake complete with candle and the piano player played Happy Birthday. Of course we had to have some, it was amazing and what was left they put in a box for us. There is a time limit on your stay however this was never an issue as we were never hurried and and at all times were made to feel totally relaxed. I cant wait to go back again it was the best afternoon tea experience ever.

  • Stayed March 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank e-golden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Mayfair
Four Seasons Hotel London at Park Lane
Mayfair
COMO Metropolitan London
COMO Metropolitan London
#50 of 1,069 in London
1,096 reviews
Mayfair
Brown's Hotel
Brown's Hotel
#23 of 1,069 in London
1,405 reviews
Show Prices
Show Prices
Show Prices
Belgravia
The Lanesborough
The Lanesborough
#25 of 1,069 in London
250 reviews
Mayfair
The Connaught
The Connaught
#10 of 1,069 in London
829 reviews
Mayfair
The Beaumont
The Beaumont
#7 of 1,069 in London
391 reviews
Show Prices
Show Prices
Show Prices

Been to The Dorchester? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Dorchester

Property: The Dorchester
Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in London
#37 Romantic Hotel in London
#44 Luxury Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Official Description (provided by the hotel):
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Lastminute, Odigeo, Priceline, Agoda, Ctrip TA, Hotels.com, Ebookers, HotelsClick, Evoline ltd and Cancelon so you can book your The Dorchester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing