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“Perfect stay”

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Four Seasons Hotel London at Park Lane
Ranked #26 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 21 December 2011

We stayed at the Four Seasons at Park Lane in London on a private trip to celebrate the birthday of my wife. The hotel offered a perfect service. From the moment you enter the the premises, the doormen great you in a way which makes you instantly feel home and glad to be there. The reception is attentive and very friendly, check-in was quick, easy and very personal. The hotel prepared a birthday cake and a bottle of champagne in our room. The room itsself is for London standards extraordinary. You can really see the recent total makeover of the hotel. They are spacious, modern, great quality and most important: Excellent noise reduction as you can hardly hear anything from the hallway or the neighboring rooms. The only critic I would bring forward is, that the matrazes are too soft. You really fall into to them which is not very comfortable. Other than that, there is nothing to complain about. Quite contrary: The Spa, the restaurant, the maid service, the service in bar, lobby, restaurant etc., everything runs smoothly, in a perfect but quiet manner which always makes you feel welcome in this hotel. A perfect stay!

  • Stayed: December 2011, travelled as a couple
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Thank tobywieg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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900 - 906 of 1,095 reviews

Reviewed 21 December 2011

Location, design and Christmas decorations are stunning. The room was a very good size. 4S people made us feel very welcome and looked after.
Stay was too short
Have a drink in the bar; at the bar or at one of the tables scattered around in different intimate corners.
We will definitely goo back!!

  • Stayed: December 2011, travelled with friends
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2  Thank HenriLambriex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2011

I stayed to Four Seasons in October 2011. Fortunately there were still a few sunny days left in the UK. The rooms are smaller than most FS properties but nevertheless the service and attention reassured me of the high quality that is always received at FS. It only takes 15 minutes by foot to Selfridges/ Bond Street and it’s nice to meander through the streets with sights of all the buildings around the area. For breakfast try to French Cafe next to South Molten Street "Le Roux" ...concierge can advise you. The price of food in the hotel is a high and to be expected. I actually found myself next door having a dinner Nobu instead of 25 pounds for a club sandwich on the property. The 10th Floor with the spa is great for unwinding after a long day. There is a balcony in the relaxation room where you can read, order food or witness an unparallel view of London and Hyde Park . All round perfect stay and I can't wait to go back! The staff were incredible knowledgeable and helpful throughout my stay.

  • Stayed: October 2011, travelled solo
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Thank gemma m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2011

I stayed at this property for a few days. This is not the best Four Seasons nor is it the worst.
Given that this hotel just had a major renovation, I was expecting it to be nicely finished. It does not feel like it's the Four Seasons from the inside. The staff were friendly but the management team seemed to be inexperienced. I experienced a glitch during my stay which affected my sleep. They did not offer any kind of compensation which was very unusual for the Four Seasons. The best part of the hotel is probably its location.

The intercontinental is across the street and I stayed there once when I pricelined and got a room for 150 US a night! I am usually not a big fan of the intercontinental but I would say that the intercontinental is a nicer hotel than this Four Seasons. I am regretting that I paid so much for staying at such an average property :-(

  • Stayed: November 2011, travelled on business
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6  Thank BforBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

I just came back from 3 day trip to London.
I stayed at Four Seasons Hotels all over the world and I am always impressed with accommodations & quality of service.
Unfortunately my recent stay at Four Seasons Hotel London at Park Lane was not as enjoyable as expected.
We stayed in Standard room which is nicely decorated but it is too small for an average size adult (I am size 6); it is NOT suitable for 2 people.
Ordering room service was not an option because there is simply no space to have a meal in this room.
It is also odd that sliding bathroom door is not aligned properly so when it is closed there is a 1" opening at each side...
The bed is 2 feet away from the window so you can feel the cold air blowing and can hear street noise - it is surprising that single pane windows remained after recent renovation.

I was shocked by their lack of respect for privacy - we were disturbed twice in the course of 3 days when "do not disturb" light was on.

My partner had to stay for 7 more days. He was requesting an upgrade since we checked in and he was finally moved to a different room after I left. I cannot comment on that room since I did not get to enjoy it.

  • Stayed: November 2011, travelled on business
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3  Thank Sasha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

The Four Seasons Hotel London at Park Lane was truly outstanding. The completely rebuilt rooms are gorgeous and well appointed. We stayed in a Premier Room and we had plenty of space for two of us for the week we were there. The concierge team was professional and seemed to enjoy some of the "challenges" we posed (Is there a museum for the Chunnel? Where's a good place to go for a sweet tooth fix?) The bar and restaurant staff were all very friendly and warm. Even the doormen greeted us with smiles and hellos. And the housekeeping staff did a great job with our rooms and the hotel in general. Everything gleamed. The hotel is not inexpensive but you will feel at ease, comfortable, and even pampered. Be sure to take advantage of the complimentary hotel car for short distances (nothing like being driven around London in a Rolls Royce!).

  • Stayed: November 2011, travelled with family
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Thank LuckyDogSJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2011

Perfect location. Completely rebuilt in the last year - wonderful rooms, restaurant, bar, room service, staff and spa / exercise facility.

  • Stayed: November 2011, travelled on business
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Thank rcbish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel London at Park Lane

Address: Hamilton Place, Park Lane, London W1J 7DR, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Business Hotel in London
#15 Spa Hotel in London
#16 Family Hotel in London
#24 Romantic Hotel in London
#26 Luxury Hotel in London
Price Range: £488 - £2,969 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel London at Park Lane 5*
Number of rooms: 193
Official Description (provided by the hotel):
In the heart of Mayfair, set back from Park Lane and just steps away from Hyde Park and Knightsbridge, Four Seasons London at Park Lane captures a unique sense of place with its distinctive parkside location at the finest address in the city. Re-opened in January 2011, following an extensive two year-transformation, the hotel's 193 guest rooms and suites including 46 one, two and three-bedroom suites, many with fireplaces and private terraces, balance eclectic British sophistication with a sleek modern look. Amaranto Restaurant with its own private garden serves up modern Italian cuisine. The Amaranto Bar with its distinctive British clubby feel offers an eclectic cocktail menu while Amaranto Lounge makes for the ideal spot for Traditional Afternoon Tea. The Spa at Four Seasons is a 10th floor rooftop retreat with nine treatment rooms, each benefiting from their own individual relaxation pod, and with an extensive treatment room. The Fitness Centre offers sweeping views across the city and features state-of-the-art cardio and weight training equipment. The hotel also has nine banquet and private dining rooms, most with natural light. ... more   less 
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Also Known As:
4 Seasons Hotel London At Park Lane
Four Seasons Hotel London
Four Seasons London
London Four Seasons

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