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“Treated like royalty”

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Four Seasons Hotel London at Park Lane
Ranked #29 of 1,075 Hotels in London
Certificate of Excellence
Reviewed 7 May 2013

It's the Four Seasons, so I don't really need to explain, but this hotel is pure luxury. The staff was friendly, helpful, and anticipated our needs. The lobby bar is such a delight, with amazing cocktails and a live piano player in the evenings. The room was heaven, and even includes several international power outlets. My favorite perk, though, was the complimentary house car...a Rolls Royce or Bentley will drive you to dinner or the theater, within a 2-mile radius of the hotel. Talk about arriving in style. If you get the chance, check out the spa on the top floor. The view is incredible, and guests are welcome to use the many luxurious facilities.
It was such a treat to stay here, in such a beautifully regal hotel where you will be treated like royalty.

  • Stayed: April 2013, travelled with friends
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Thank erc421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsLondon, General Manager at Four Seasons Hotel London at Park Lane, responded to this reviewResponded 9 May 2013

Dear erc421
On behalf of our whole team here in London, thank you for this TripAdvisor review posted after your recent stay with on Park Lane. We are delighted you enjoyed the service, your room, the bar, the spa and especially that you had the opportunity to take a Rolls Royce ride around town !

Thank you for choosing to stay with us and we look forward to seeing you back again in London soon. The Rolls awaits !

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765 - 771 of 1,110 reviews

Reviewed 4 May 2013

I don't rate many hotels with 5 stars. For me a 4 star can still be an excellent hotel. The Four Seasons Park Lane perfectly fits what I am looking for in a five star hotel. The rooms, public spaces, location, and for me fitness center are all clean and well kept. What sets this hotel apart is the obvious effort to provide a good customer experience. That seems to permeate the staff from top to bottom. Check in was simple and fast. They tried to make me feel as though the few times I have stayed there, maybe 4 or 5, allowed for a level of informality and friendliness that I wouldn't expect.

The great service extended to small things. House keeping saw that I was drinking a lot of water. They left extra water even though I could have purchased extra water from the mini bar. I left my laptop on my desk one morning when housekeeping came by to clean my room. The woman cleaning my room left me two small screen cleaning towels. Given how dirty my laptop gets I kind of laughed. The next day I took my laptop with me. The cleaning woman must have seen that I used the towels the day before so she left me a couple more.

I might be wrong but when I see a number of employees take extra steps and show some initiative in an effort to make your stay better, I tend to attribute that to a good management team.

24 hour fitness room.

  • Stayed: April 2013, travelled on business
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2  Thank Maxsar911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsLondon, General Manager at Four Seasons Hotel London at Park Lane, responded to this reviewResponded 9 May 2013

Thank you for such great feedback after your recent stay with us in London. And special thanks for taking the time to post a review on TripAdvisor. We realise you have a choice when selecting a hotel so it is even more rewarding for the whole team to read such postiive comments.

We look forward to welcoming you back !

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Reviewed 3 May 2013

Not much to say here except that The Four Seasons Hotel in London delivers ( as you would hope and expect ) on every level. If you are a Negroni lover their selection is unparalleled. Head directly to the bar off the main lobby, start with their exquisite Negroni Elegante and just work your way through their entire cocktail list!
Highly recommended

  • Stayed: May 2013, travelled on business
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1  Thank TopTripie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2013

Fantastic hotel, great service and attention to personalized details, I highly recommend. Food is wonderful, location great and their complementary limousine service unbeatable. The Concierge service is well knowledge and their recommendations are spot on

  • Stayed: April 2013, travelled with friends
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Thank Andres J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2013

Didnt stay at this hotel but stopped in for some drinks with a group of friends, have to say that the service was out of this world, by far the best service i have had in any of the big hotels in London, the staff were polite and so attentive it made our day, thank you very much for the excellent service.

  • Stayed: April 2013, travelled with friends
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2  Thank Snark_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013

stuff very professional, service very fast, and location heart of London,
if there would be 6 stars i would give 6 for this hotel !!!
starting with pillows, all the way to room service, bar and lounge,simply an example how hotel should be run.

  • Stayed: April 2013, travelled on business
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Thank abrakadabra69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2013

We had a wonderful stay at FS Park Lane. Located near Hyde Park Corner it is very convenient for shopping and sightseeing. The building exterior is not especially attractive but interior design is chic and elegant. Decoration is both rich and warm with a mix of traditional english and asian antiques. Modern comfort is also a key feature with the lastest of technology in the rooms. We stayed in a deluxe room with lovely views across Hyde Park. Service is flawless, the staff is friendly and helpful and try hard to anticipate your needs. We also had breakfast and high tea at Amaranto's lounge-restaurant and both were excellent. Amaranto is a lounge- restaurant with a series of rooms each with its own sleek indvidual decor where you can eat, drink or relax. Overall a wonderful stay.

Room Tip: Ask for a room with wiews across the park. Higher floor have better views.
See more room tips
  • Stayed: April 2013, travelled as a couple
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1  Thank OutkastBCN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourSeasonsLondon, General Manager at Four Seasons Hotel London at Park Lane, responded to this reviewResponded 2 May 2013

Many thanks for taking the time to post aTrip Advisor review following your recent London stay ! We are most appreciative of all your kind comments about the interior design and the service and so pleased you enjoyed our Amaranto restaurant.

Thank you for choosing to stay with us and we look forward to welcoming you back again soon !

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Additional Information about Four Seasons Hotel London at Park Lane

Address: Hamilton Place, Park Lane, London W1J 7DR, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Business Hotel in London
#15 Spa Hotel in London
#16 Family Hotel in London
#24 Romantic Hotel in London
#29 Luxury Hotel in London
Price Range: £454 - £1,326 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel London at Park Lane 5*
Number of rooms: 193
Official Description (provided by the hotel):
In the heart of Mayfair, set back from Park Lane and just steps away from Hyde Park and Knightsbridge, Four Seasons London at Park Lane captures a unique sense of place with its distinctive parkside location at the finest address in the city. Re-opened in January 2011, following an extensive two year-transformation, the hotel's 193 guest rooms and suites including 46 one, two and three-bedroom suites, many with fireplaces and private terraces, balance eclectic British sophistication with a sleek modern look. Amaranto Restaurant with its own private garden serves up modern Italian cuisine. The Amaranto Bar with its distinctive British clubby feel offers an eclectic cocktail menu while Amaranto Lounge makes for the ideal spot for Traditional Afternoon Tea. The Spa at Four Seasons is a 10th floor rooftop retreat with nine treatment rooms, each benefiting from their own individual relaxation pod, and with an extensive treatment room. The Fitness Centre offers sweeping views across the city and features state-of-the-art cardio and weight training equipment. The hotel also has nine banquet and private dining rooms, most with natural light. ... more   less 
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Also Known As:
4 Seasons Hotel London At Park Lane
Four Seasons Hotel London
Four Seasons London
London Four Seasons

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