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“Too Modern”

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Sanderson London Hotel
Ranked #59 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 30 December 2013

we stayed at the Sanderson Christmas week we had originally booked a king size bed but we got a queen bed in room 523 the staff were really helpful but the hotel was busy we couldn't find another suitable room but after 4 nights they gave us a Christmas gift and upgraded us to a loft suite for the last 2 nights which kind of balanced out the whole experience the rooms are nice but too modern for our taste the bathroom floors are clean but have dark stains on them which still gives you the feel that their dirty on the upside the food was good and the bar and reception were lovely and the staff are great am a more traditional kind of person so i wouldn't stay there again and if u decide to stay don't eat at the Italian restaurant across the street it wasnt any good.

  • Stayed: December 2013, travelled as a couple
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Thank Marzi2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin R, General Manager at Sanderson London Hotel, responded to this reviewResponded 8 January 2014

Thank you for your review on the week you spent with us over Christmas. It was our pleasure to move you to a Loft Suite for the last few days of your visit and we are so glad that our team here made you feel welcome during your stay. We do hope that you decide to return in future although we appreciate that our modern design does not appeal to all tastes, however should you like any help with future bookings linxi.romanovski@mhgc.com will be delighted to assist you.

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1,106 - 1,112 of 1,868 reviews

Reviewed 29 December 2013

We stayed on a Sunday night, staff that greeted us were friendly...the entrance was as expected from the reviews, although didn't expect the lift! Corridor felt a bit 'government institute', but the room was great, from the net panels separating the bathroom area, to the very comfortable bed - the candle lit turndown was a welcoming surprise. Would have been nice to stay longer and spend some time using the facilities.

  • Stayed: December 2013, travelled as a couple
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1  Thank miss_bye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin R, General Manager at Sanderson London Hotel, responded to this reviewResponded 8 January 2014

Please make sure you return to Sanderson again soon, hopefully for a longer visit next time. We are delighted that you enjoyed your stay and look forward to seeing you again. Please email linxi.romanovski@mhgc.com when you would like to make a reservation so that she can personally oversee your stay.

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Reviewed 23 December 2013 via mobile

I spend one night to celebrate my girlfriend birthday! This is a lovely sexy hotel different from others! From when you walk in you can feel a lovely welcome atmosphere ! We had a bottle of champagne in the room after a night out on London! What a lovely touch to celebrate her birthday! Thank you so much!!!!

Stayed: December 2013, travelled as a couple
Thank Pepp P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin R, General Manager at Sanderson London Hotel, responded to this reviewResponded 8 January 2014

We are delighted you enjoyed the unique ambience at Sanderson and are so glad that you and your girlfriend enjoyed her birthday celebrations with us. We love to surprise our guests when we know they are staying for a special celebration so we are pleased you both enjoyed the little treat from us. We hope you have the opportunity to return to Sanderson again soon, linxi.romanovski@mhgc.com would love to help you with your next booking so please get in touch with her when you are planning to return.

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Reviewed 22 December 2013

Recently stayed at The Sanderson when traveling for business. The hotel is centrally located - an easy taxi ride from Paddington Station. At check-in, the front desk manager gave me free wifi access for the duration of my stay which was convenient.

I thought the hallways and elevators were really dark. It was a bit creepy to walk them alone late at night or early in the morning. However, my room was bright and made a good use of the space. My only complaint was that the desk area was a bit crowded against the separation with the bathroom. Also, there were very few plugs in the room, but I figured out on my last night that there was a power strip in the storage bin in the bathroom. I also loved that the hotel does turndown service.

All-in-all things at the Sanderson went fine for my trip. Good for business travel.

Room Tip: I had a room on the second floor facing the back of the hotel. It was nice and spacious, and pretty...
  • Stayed: December 2013, travelled on business
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Thank Deebee16384
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin R, General Manager at Sanderson London Hotel, responded to this reviewResponded 8 January 2014

Thank you for reviewing your recent visit to Sanderson. We are glad that you had a comfortable stay with us whilst in London for business. We keep our elevators and corridors darker as we believe low level lighting encourages peace and tranquillity however we appreciate that this lighting may not suit all tastes. We do hope you are in London again soon, for business or pleasure and that at that time you choose to return to Sanderson. Please contact linxi.romanovski@mhgc.com as she would be delighted to help you with your booking. We look forward to welcoming you back to Sanderson.

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Reviewed 22 December 2013

This is the best hotel I have ever stayed at in the UK. JJ at the front desk has done an excellent job of taking care of us. He was very friendly, welcoming and very considerate. Unlike other front desk staff at hotels who try to upsell you just to add stars to their cap, JJ understood our needs and recommended the perfect room . The room was magical and very upbeat with a bit of classy touch to it. The housekeeping, room service and the concierge and bell desk were perfectly doing their job. JJ kept everything in mind and was up to date with our whereabouts and accordingly took care of anything which was needed . He was so understanding that he sent us a lovely tray of strawberries and chocolates on the house as it was our honeymoon instead of champagne as we don't consume alcohol. I would love to go back again and take my family . CHIC, CLASSY and UPBEAT.

Room Tip: Take the 'Loft with Balcony'
  • Stayed: December 2013, travelled as a couple
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Thank Zahrah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin R, General Manager at Sanderson London Hotel, responded to this reviewResponded 8 January 2014

Firstly, congratulations on your recent wedding and we are delighted you chose to spend your honeymoon with us at Sanderson. It is great to see that you rate Sanderson as the best hotel you have stayed at in the UK. JJ will be thrilled he helped to make your stay so memorable as he loves to go to the extra mile to create a really exceptional experience for our guests, especially when he knows they are here to celebrate such a special occasion! We would love you and your family to return to Sanderson, if you contact linxi.romanovski@mhgc.com she will help you with any future reservations and she will make sure your next visit to Sanderson is even more enjoyable.

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Reviewed 19 December 2013

We've stayed at the hotel on two separate occasions, each time in Deluxe King Gym. The hotel and the rooms are decorated in quirky Philippe Starcks style (minimalist design with lots of white, glass and sheer curtains and funky splashes of colors and random objects) so if that's not your thing or you want more traditional, warm and cozy, this is not your place.

Rooms - the room was spacious though wardrobes/storage was rather limited (esp for 2 people staying for over a week). Ask for additional hangers. Room 501 has more storage space but faces a bar which is loud. If you want a more quiet room free of unz-unz music blasting into wee hours definitely say so when you check in. We did and have stayed at a room facing a quiet courtyard (with a funky London view).

Restaurant/Amenities - we've only had breakfat at the hotel and the food options and quality were very good as was the service. The bar area is VERY liely. This is "see and be seen" type of place with lots of private events, models hanging around etc.
We haven't tried the spa but it's suppose to be one of the better ones in London, perhaps next time.

Location - it's off Oxford Street which is a good and bad thing. Obviously very central with great public transportation options if you don't want to walk however you have to face the Oxford Street crowds when heading to the hotel (it's located in a side street about 1 block off Oxford Street)

Overall we had a great experience with a hotel. I think it's more suitable for young-ish singles/couples than for older guests and/or families.

Room Tip: If you are staying over the weekend, ask for a quiet room that is not facing the restaurant/bar. R...
  • Stayed: November 2013, travelled as a couple
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Thank petunka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin R, General Manager at Sanderson London Hotel, responded to this reviewResponded 20 December 2013

Thank you for leaving such an honest and detailed review of your time at Sanderson. We are glad that you find Sanderson to be quirky and fun as we are passionate about providing original and exciting experiences for our guests. Sanderson is about to undergo a renovation programme which will refresh and reenergise all areas within the hotel. The sleek and iconic essence of Sanderson will remain but we will introduce more colour, comfort and warmth into our design. Please do come back to see us again soon. When you would like to make your next reservation linxi.romanovski@mhgc.com would love to make your next stay even more memorable so please get in touch with her so she can help with your booking. We look forward to welcoming you back to Sanderson.

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Reviewed 19 December 2013 via mobile

Well we stayed for one night and will return flawless service from the moment the door was opened! Cam on front desk and Sam on the front door too many staff to name all polished! The hotel lost for words stunning! We had a double exec room and it was sizeable and had been laid out with candles and a complimentary gift, thank you! We also used the spa and this place is a hidden gem heaven off Oxford street. No negatives at all see you again Sanderson and lastly thank you Katie xxx

Stayed: December 2013, travelled as a couple
Thank Maisie-Emily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin R, General Manager at Sanderson London Hotel, responded to this reviewResponded 20 December 2013

It was a pleasure to be able to provide you with such a memorable visit at Sanderson and we are all thrilled that your stay was so special. It is our goal to make sure our guests experience something out of the ordinary when they stay with us so your wonderful review is much appreciated. Please come back to see us again soon. Katie is looking forward to helping you with your next reservation so please contact her at Katie.taylor@mhgc.com when you wish to return. We look forward to welcoming you back to Sanderson.

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Additional Information about Sanderson London Hotel

Address: 50 Berners Street, London W1T 3NG, England
Phone Number:
Region: United Kingdom > England > London > Fitzrovia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#26 Romantic Hotel in London
#27 Spa Hotel in London
#31 Business Hotel in London
#57 Luxury Hotel in London
#61 Family Hotel in London
Price Range: £236 - £533 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanderson London Hotel 5*
Number of rooms: 150
Official Description (provided by the hotel):
A lavish "Urban Spa" in the heart of London’s West End, Sanderson offers a retreat from the bustle of the city into a world of fantasy and wellbeing. The landmarked 50s building has been transformed into a surreal Cocteau-like dream world, epitomizing a “new luxury” that is smart, pared down, and tempered with a healthy dose of wit and irony. Sanderson’s indoor/outdoor lobby is a layered and sophisticated environment that is totally original. ... more   less 
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Also Known As:
London Sanderson Hotel

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