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“Favorite Boutique Hotel in Lodon”

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Sanderson London Hotel
Ranked #52 of 1,064 Hotels in London
Certificate of Excellence
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Favorite Boutique Hotel in Lodon”
Reviewed 9 July 2014

We stayed already tree times in this hotel. Excellent service, beautiful rooms, nice bar / restaurant and a relaxing spa area. It is not too quiet - the bar is a popular place in the evening. We are looking forward to be your guests again!

  • Stayed December 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank VanessaVanK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Director of Rooms at Sanderson London Hotel, responded to this review, 11 July 2014
Vanessa, we are delighted to be your favourite boutique hotel in London, you have given us a great compliment and we certainly hope to welcome you back to Sanderson for your fourth visit soon. When you have a date in mind for your next visit please get in touch with linxi.romanovski@mhgc.com so she can personally oversee your stay.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (273)
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English first
Dubai, United Arab Emirates
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 July 2014

I was initially underwhelmed by the rooms but my appreciation for the white billowy curtains grew over my 4 day stay. The bathroom is well appointed with nice toiletries. The bed was amazingly comfy and I slept very well under the crisp white sheets.

Only an automatic curtain separating the room and the bathroom so no space to be shy!

The three points that made the hotel wow for me:
Location- walking distance from London's shopping, eating and partying hotspots.
Concierge- can get you on the guest list for pretty much any club you fancy.
Hotel's Purple Bar- exclusive for residence. We had very late night drinks with a very famous pop star who was in town and he even picked up our bill...what a Jamaican gentlemen!

Oh and even if you don't have a treatment the spa has an amazing steam room which is complimentary for residents and is a must! If you use to watch Absolutely Fabulous it will remind you of a very funny episode where Edina is dreaming :).

Room Tip: Ask for a room on the side street boring view but much quieter.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cat_holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Director of Rooms at Sanderson London Hotel, responded to this review, 11 July 2014
We are so pleased that you grew to love our dreamlike billowy curtains and enjoyed a restful sleep in our comfortable beds. Thank you Cat for your fantastic review, it is great to read that Sanderson's central location was perfect for all your needs. Please make sure you come back to see us again soon, when you are planning your next stay please email linxi.romanovski@mhgc.com so that she can make sure your next visit is even more memorable. We look forward to welcoming you back to Sanderson.
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Lincoln, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 July 2014

This Hotel is part of the Morgans Group of Hotels, we have stayed at their hotel in New York and had high expectations, we were not disappointed. Despite a debacle over an email summer offer we received , the hotel management quickly sorted the matter out and sorted the reservation out for us. We stayed for two nights Fri/sat at the end of June. Hotel is about 15 mins from Kings Cross in a cab - location is excellent, hotel reception organised, young and professional, foyer is very trendy. Our large room was ready and we found we had been upgraded to one of the newly refurbished superior king room, which were very modern, chic and comfortable, with large roll top bed, there is no real view from the room, but the room makes up for it, bath and shower facilities excellent. Wifi was strong. We could not fault the room in any way it was big, modern and very comfortable and deserves a 5 star rating. The hotel does a mad hatters afternoon tea, which although we did not experience, looked fantastic and was very busy as was the bar, staff looked organised and professional and all very courteous and willing to assist. We had a breakfast package included and have to say the breakfast, which is served to you once ordered with a combination of a continental breakfast of help yourself suited us and was fine. The location of the hotel is superb, there are lots of local bistros, restaurants cafes to choose from within 2 mins walking, Covent Garden, Oxford and Regent street all easily within 5 minutes walking distance. The street the hotel is located on is clean, quiet and smart.
Overall I would highly recommend this hotel as a 5 star boutique hotel and on our next visit to London we will stay again.

Room Tip: Try and have one of the newly refurbished rooms -superior king excellent.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank darrenf919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Director of Rooms at Sanderson London Hotel, responded to this review, 11 July 2014
Thank you for your great review Darren and also for recommending Sanderson to the TripAdvisor community. We hugely appreciate such positive feedback and are delighted you loved so much about Sanderson. We are so glad to have exceeded your expectations as our great team here are passionate about creating the best possible experiences for our guests. We hope you have the opportunity to visit again soon as you really must try out our Mad Hatter’s Tea, the deliciously sweet treats are not to be missed. Our Guest Experience Manager Linxi would be thrilled to personally oversee your next stay so it is even more enjoyable, when you have a date in mind to return please email her at linxi.romanovski@mhgc.com. We look forward to welcoming you back to Sanderson.
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Edinburgh
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 3 July 2014

I wrote a review a few months when I gave it 4 stars and talked about the staff being great but the rooms now quite getting it right. 'Hunt the plug socket' was an annoying game, the rooms were too white and the shower flooding the floor was just a pain

Anyway, I am delighted to say the hotel is being refurbished now and the new rooms are a massive step on. The colouring is a little less stark, there is a comfy seat to sit in and the plug socket situation is largely remedied! The staff remain as great as ever so while the shower flooding situation is still annoying it would seem churlish to mark it down a star just for that. I find it hard to decide between here and The Edition when in this part of London as the best place to stay but neither will disappoint.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pres1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Director of Rooms at Sanderson London Hotel, responded to this review, 11 July 2014
Thank you so much for your wonderful review. We are delighted you are pleased with our refurbished rooms as we wanted to make the rooms comfortable and functional for guests but still keep the modern simplistic design that is unique to Sanderson. We hope you have the opportunity to return to us again soon, please let linxi.romanovski@mhgc.com know when you are planning your next stay so that she can make sure your next visit is even more enjoyable. We look forward to welcoming you back to Sanderson.
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Singapore, Singapore
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 July 2014

I love staying at the Sanderson. I havent been able to fault the service in all my stays so far and I will be back again in July. In June I was a little disappointed with the room refurbs. Nice little touches like the ceiling paintings have vanished. Hope that these come back. Phil the Bell Captain and his team always seem to go that extra yard in ensuring I'm properly taken care of and Jon at front desk needs to be commended for his patience dealing with my bills. I still love the Long Bar but the Purple Bar is a nice respite when the Long Bar is getting a bit boisterous. Looking forweard to being back again soon.

Room Tip: 1st floor rooms will be noisey when Long bar is pumping. I dont mind that but others may.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Davo-Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Director of Rooms at Sanderson London Hotel, responded to this review, 11 July 2014
It is a great pleasure to read that you love staying at Sanderson as we aim to create original and memorable experiences for our guests. We are delighted that Phil and Jon helped to make your stay with us so special and we all look forward to welcoming you back to Sanderson this month, please get in touch with linxi.romanovski@mhgc.com before you arrive so that she can personally oversee your stay.
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Loughton
1 review
Reviewed 21 June 2014

My husband and I stayed at the Sanderson last Saturday for our wedding anniversary and it was amazing!! When we arrived we were greeted by the really polite and friendly doormen. Quick and easy check in and we were upgraded free if charge, which was a surprise. All staff are very friendly, especially in the Long Bar and purple bar, can actually have some (drunken on my part) chats compared to some other london hotels! Not pretentious one bit!!! Hotel itself is gorgeous very modern and beautifully decorated. Prices are a bit steep in bars but as to be expected in London. Long Bar has brilliant atmosphere with DJ and meet some lovely people. Will definitely be returning for our next anniversary! Xxx

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vixon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin R, General Manager at Sanderson London Hotel, responded to this review, 26 June 2014
Thank you for great review. We are thrilled you chose to celebrate your wedding anniversary at Sanderson; it was a pleasure to be able to give you a complimentary upgrade as we love to surprise and delight our guests when we hear they are with us for a special occasion. We look forward to welcoming you back when you have another occasion to celebrate, or just fancy treating yourselves to a fun, friendly but luxurious visit to Sanderson, please make sure you get in touch with our Guest Experience Manager, Linxi at linxi.romanovski@mhgc.com as she will make sure your next stay is even more memorable.
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London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 June 2014

We stayed for one night in a deluxe room. £574 inc VAT...

The Air Conditioning was totally inadequate. we had a most uncomfortable, sleepless night. The A/C was working but only one small outlet in a large room.

Only wardrobe was a hanging rail in the bathroom - result....damp clothes.

The hot tap on the shower was almost inoperable unless you had super-strength and dry hands...!! Don't they test the rooms regularly?....obviously not.

No Razor socket

1 tiny body wash, 1 tiny shampoo, 1 tiny conditioner, 1 tiny body lotion - 2 people. Had to ring down for more body wash. It was freely available but do you want to wait for this when you've decided to have a shower? Is this 5*....I think not.

No Turndown Service.

Room rates quoted without VAT - nobody does that these days.

I was horrified to be told on departure that this was a newly renovated room. Somebody needs firing..!!

The staff were really great but this is not the only factor that makes a great hotel.

There are many decent, genuine, sincere 5* hotels in London (I've stayed in most of them) This isn't one of them.

I must declare that I received a 15% discount on my bill. Was it a nice gesture?...yes. Will it encourage me to stay there again?...no. I want to be assured of a comfortable night's sleep. I don't think I'll get it at The Sanderson

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank JuleUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin R, General Manager at Sanderson London Hotel, responded to this review, 26 June 2014
We are committed to providing the highest standard of guest experience so are most disappointed that your stay at Sanderson was not as enjoyable as we would hope. We are sorry to read that our newly refreshed rooms were not to your taste and we take your comments on board. We always value feedback, whether positive or negative and appreciate your honest review.
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Additional Information about Sanderson London Hotel

Property: Sanderson London Hotel
Address: 50 Berners Street, London W1T 3NG, England
Phone Number:
Region: United Kingdom > England > London > Fitzrovia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#23 Spa Hotel in London
#26 Romantic Hotel in London
#31 Business Hotel in London
#50 Luxury Hotel in London
#61 Family Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Sanderson London Hotel 5*
Number of rooms: 150
Official Description (provided by the hotel):
A lavish "Urban Spa" in the heart of London’s West End, Sanderson offers a retreat from the bustle of the city into a world of fantasy and wellbeing. The landmarked 50s building has been transformed into a surreal Cocteau-like dream world, epitomizing a “new luxury” that is smart, pared down, and tempered with a healthy dose of wit and irony. Sanderson’s indoor/outdoor lobby is a layered and sophisticated environment that is totally original. ... more   less 
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Also Known As:
London Sanderson Hotel

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