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“Charming Traditional-Style Hotel in Ideal Location”
Review of Brown's Hotel

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Brown's Hotel
Ranked #22 of 1,063 Hotels in London
Certificate of Excellence
Newtown, CT
Level Contributor
86 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Charming Traditional-Style Hotel in Ideal Location”
Reviewed 28 May 2014

When my mother tried to convince me she was born in London centuries ago, rather than chide her, I took her there. Well, she didn't recognize anything there, but we did have an interesting stay at Brown's Hotel. The staff gave us impeccable service (Afternoon Tea is not to be missed). The room was less than modern and did not have air conditioning, but we adjusted quite well. Next time, I would stay in a more 21st Century-type of hotel, but for nostalgia, this place is excellent. Ideal location as well...

  • Stayed October 2013, travelled with family
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Helpful?
Thank Grammarian1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 29 May 2014
Thank you for your charming review relatng the background to your interesting stay with us. I would demur on the isuse of air conditioning, as we have cooling in all the rooms in the hotel. Brown's is the oldest hotel in London (19th century) and therefore the configuration is quaint, however as you point out the location is ideal being situated in the heart of Mayfair
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St Peter Port
Level Contributor
120 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 28 May 2014

The hotel is located well, not far from Green Park and The Ritz. Staff were good and attentive. The doorman was particularly excellent. Rooms were well furnished with quality everything. The bed was so comfortable.
The bar prices were very "Mayfair". Very.
Where the hotel let my wife down was the total absence of in-room tea-making facilities, a usual feature of English hotels. She loves an early cup of tea, made to her exact liking. We supposed this was some strange hotel management belief making a perfect cup of tea was beneath their guests. Wrong Mr Manager.

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank AustinAlford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 29 May 2014
Thank you for your recent review mentioning our excellent staff and comfortable accommodation. I am sorry your wife felt let down by the absence of tea-making facilities. There is a card in the room advising guests to contact in-Room Dining in order to obtain their tray of tea and coffee making facilities. I am pleased that overall you enjoyed your stay and look forward to welcoming you back.
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Melbourne, Australia
Level Contributor
229 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 28 May 2014

Brown’s Hotel is very very good. It is in a fantastic location in Mayfair, very close to Piccadilly, and surrounded by some excellent restaurants, shops and arcades. The service is excellent. We ate in HIX restaurant one night; the food, wine and service all very good. The room (we had an Executive King) was fairly plain, but quite spacious, comfortable and we enjoyed it. Bathroom was good but not luxurious. It is the oldest hotel in London and the owners have done a very good job in keeping it to a 5 star standard. The turndown service was excellent with little cards to tell us the weather for the next day and little samples of skin products: a nice touch compared to the usual chocolates. The doormen always ready with a warm welcome. We felt quite at home at Browns; nothing was too much trouble, and you are made to feel very welcome. We will return.

Room Tip: Exective King is spacious
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank FunTimes030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 29 May 2014
Thank you for your detailed and complimentary review, pointing out all the good things about Brown's that make it so comfortable and the touches that we provide to make it feel like 'home away from home' for our guests. I am pleased your enjoyed yur stay and that you will return, when I look forward to welcoming you back.
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Level Contributor
121 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 27 May 2014

I booked the Browne´s for my graduation from Business School in 2012 and stayed there for two nights. You quickly realize that the team is versed in their business. The service is experienced, when I asked for an iPod player, I got it - unfortunately, you have to ask. The building is old and a bit contorted, but in best shape. The interior is well designed, so you can feel comfortable. The hotel is ideally located in the heart of London. I experienced the high-end-restaurant in the ground floor, which offers a very English cuisine. At all, the Browne´s is very British; distinguished, professional, elegant. If you like that - book it; I decided to try other hotels in London, to feel more home.

  • Stayed June 2013, travelled solo
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Helpful?
Thank Maximilian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 29 May 2014
As mentioned in other reviews, Brown's is the oldest hotel in London hence its rather unusual configuration. We are indeed very British, and this is reflected in the dishes on the menu in the restaurant as well as the traditional English afternoon tea we offer. I do hope you enjoyed your stay in our elegant surroundings.
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Turku
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 May 2014

Location is very good. Hotel rooms are very good. Breakfast was also good. The only thing we were disappointed was the staff working in afternoon tea room. There where lots of staf but nothing happend. We had to wait an hour to get our lunch. The bar was exelent. The bartenders were great! Real professonals!

  • Stayed March 2014, travelled with family
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Helpful?
Thank finn_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 28 May 2014
Thank you for your generally glowing review of Brown's and all we have to offer. Please accept my apologies for the slow service your experienced; this is not indicative of our usual high standards. I do hope you will return to enjoy the bar and the other elements you commented favourably upon.
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Ankara, Turkey
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 May 2014

Very good location,good service,breakfast is great .I like generally Rocco Forte Hotels.This one has a boutique hotel character.It is expensive as every good hotel in London.Corridors are narrow and ceilings are very low.This ıs ofcourse due to the character of the old building

  • Stayed April 2014, travelled with family
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Helpful?
Thank 977Restaurantexpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 28 May 2014
Thank you for your review and for endorsing Rocco Forte hotels, and in particular the location, service and excellent breakfast offered at Brown's. We are the oldest hotel in London, hence the characteristic structure and layout.
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sussex
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 23 May 2014

We had another lovely night's stay at Browns Hotel this week - as always there was a warm welcome from the doorman through to all the rest of the staff. The big WOW on arrival was the stunning, stunning huge arrangements of beautiful peonies - better than I saw at Chelsea earlier in the week. This stay lived up to our very high expectations from past visits - we enjoyed drinks and delicious eats in the buzzing bar before going out and a wonderful breakfast the following morning with the full works including gluten free toast for me. The beds seem larger and more comfortable every stay guaranteeing the best of night's sleep. We will be back!!

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank Limurubabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 28 May 2014
It is so gratifying to receive wonderful reviews from return guests such as yourself. I am pleased to know that we lived up to your high expectations and that you had a truly lovely stay. I agree the peonies were magnificent, thanks to our superb florist. We look forard to welcoming you back for another comfortable stay in the future.
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Additional Information about Brown's Hotel

Property: Brown's Hotel
Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in London
#22 Luxury Hotel in London
#28 Romantic Hotel in London
#28 Family Hotel in London
#35 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 115
Official Description (provided by the hotel):
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists including Tracy Emin, Rankin and Bridget Riley combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar surrounded by Terence Donovan’s cheekier shots or relax in the exclusive banquettes of HIX Mayfair, Brown’s Hotel is the definitive destination to sip and savour. Also within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike. ... more   less 
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Also Known As:
Browns Hotel London

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