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Brown's Hotel
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Reviews (1,504)
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863 - 868 of 1,503 reviews
Reviewed 7 June 2014

My late parents used to stay here 20 years ago so it was a sentimental journey for me. The hotel was Absolutely great in every way. All the staff were superb and friendly. Our room had an amazing bathtub. I am still dreaming of the raspberries and smoked salmon that we had for breakfast. Great location- we walked everywhere.

Room Tip: WE had a room on the street that wasn't noisy.
  • Stayed: May 2014, travelled with family
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1  Thank janegs70124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded 12 June 2014

It is always nice to hear when people follow in their family's footsteps, and I am pleased to read that you enjoyed your visit and all aspects of the hotel. We shall look forward to welcoming you back on another occasion.

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Reviewed 6 June 2014

On occasion arrival and departure you can be missed if the doorman hasn't spotted your arrival/departure, so if this is the first time staying reception isn't immediately obvious. However the ambiance is lively buzzing on entering.

The rooms are all spotlessly clean, and tastefully decorated with very comfortable beds. Staff are friendly and efficient.

I look forward to my return



Stayed: June 2014, travelled solo
Thank Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded 12 June 2014

The configuration of this old hotel means that the Reception area is not immediately obvious. I am pleased that you enjoyed a comfortable stay with friendly service, and look forward to welcoming you back in the future.

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Reviewed 3 June 2014

Our first stay at this Rocco Forte Hotel and we thoroughly enjoyed it, Staff were friendly and welcoming , the afternoon tea delicious as were the drinks and food in the bar.
The location of the hotel makes it very convenient for shopping.Having a two year old we always try and find children friendly hotels and this was one of the best. They made every effort to accommodate us and feel very much at home. The room we had was spacious and very comfortable. Some previous comments say that some rooms are small but I think they are on par with other hotels and certainly not any smaller for the price.
A lovely hotel and thoroughly recommended.

  • Stayed: May 2014, travelled with family
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Thank IWJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded 4 June 2014

We pride ourselves on being a child-friendly hotel and I am pleased to know you felt so well looked after in this respect. Thank you for your special mention of the friendly staff and for your recommendation of all aspects of Brown's. It is greatly appreciated.

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Reviewed 2 June 2014

Myself and three friends had a afternoon tea in this beautiful hotel as a farewell party for one. The staff Andrea and Jarek were great, very attentive and discreet. The quality of scones is doubtfully best in the whole UK and Cornish Tea (the only UK grown tea) very light for a pallet. We also had very tasty sandwiches and macaroons, which were toped up every time we consumed them. If you like to experience a proper English afternoon Tea- that is the best place to be.

Stayed: June 2014, travelled with friends
1  Thank Bapasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded 12 June 2014

Thank you for recommending Brown's as the best place to experience a proper English Afternoon and for singling out two team members in particular for their attentiveness. We are renowned for our tea time offering and I am glad that we were able to make the farewell party for you and yoru friends such a memorable - and delicious - occasion.

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Reviewed 2 June 2014

Very posh hotel in the Mayfair area, close to every sightseeing attraction. Staffs are incredible helpful and warm. Concierge even gave me the free pass to some great club nearby.
Even though breakfast menu never changes, it does taste great! But there is no great hallway or reception like other 5 star hotels. Anyhow, service is good for the price:)

  • Stayed: May 2014, travelled on business
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Thank Ariun0103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this reviewResponded 4 June 2014

Thank you for your review and for nominating us magnificent. My warm and helpful team and I look forward to welcoming you back in the near future.

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