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“Stylish bar in the heart of Mayfair”
4 of 5 bubbles Review of Brown's Hotel

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Brown's Hotel
Ranked #20 of 1,089 Hotels in London
Certificate of Excellence
Thames Ditton, United Kingdom
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Stylish bar in the heart of Mayfair”
4 of 5 bubbles Reviewed 13 July 2014

I work locally so this is a great place to catchup with friends and colleagues when meeting space is booked out. The Donovan bar is quite dark and can be noisy but the seats are comfortable and the service good. Whilst the drinks prices are scary they are are in keeping with other similar establishments in the area. My martini was excellent and the nibbles more than compensated for the bill.

Room Tip: Haven't stayed there but would love to at some point. I mainly use the bar for coffee and drinks...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Mandy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 15 July 2014
Thank you for this great review and also for posting your complimentary remarks on the Donovan Bar's dedicated website. I am glad you and yoru feiends like the bar and we look forward to welcoming you back on future occasions.
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1,357 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
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English first
Hertfordshire
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

Welcoming, attentive, unobtrusive service, with a perfect selection of delectable offerings. Ruinart champangne completes the whole tea experience. This was my third visit and this time I brought along my sisters - high standards expected - and once again - delivered. Having previously tried afternoon tea at the Ritz, I'd suggest you take a short walk up Albemarle.

  • Stayed July 2014, travelled with family
    • Cleanliness
    • Service
Helpful?
Thank carrie-hcima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 15 July 2014
Thank you for yor complimentary review of all that is Brown's afternoon tea experience - a mix of perfect service and delicious offerings. I am pleased that you and your sisters enjoyed the day, and look forward to your return in the future.
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Brisbane, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 July 2014

When it was first suggested I stay at Brown's, I wa dubious. How could it possiby be worth the rates they were charging? I was wrong - it is worth every penny.
From the moment you arrive at Brown.s, you are treated like royalty. Each room is unique. I have stayed at Brown's now 5 times - no two rooms have been the same. The rooms are spotlessly clean, well maintained and remarkably quiet. They are by no means opukent, but there is an understated elegance about them.
Breakfast at the hotel is a must. There is an extensive cold food buffet (smoked salmon, breads, yoghurts, fruits) and each guest also chooses one cooked to order dish from the menu.
Afternoon tea is another highlight. A lovely dining room, superb food, attentive (whtout ever being intrusive) service.
We travel to Europe from the antipodes once a year. The highlight of our stay is always Brown's.
We look forward to staying there again just after Christmas.

  • Stayed August 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank HomewardBound2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 15 July 2014
Thank you so much for your wonderful review of Brown's, endorsing all that we offer in the way of ambience, service and eating experiences. It is very gratifying to know that Brown's is the highlight of your annual trip to Europe and we very much look forward to welcoming you back when you visit again after Christmas.
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Seattle, WA
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

I stayed for 5 nights in mid-June. I booked a deluxe king but did not like the room they had assigned to me. It was a unique layout with the bedroom right when you walk in and a little sitting room/desk area that connected to the large bathroom. The room itself was fine but it looked out directly to a brick wall so it felt very claustrophobic to me. I stayed two nights and then asked to switch rooms and that was much better. It faced out to the main street but I saw Tiffany's and that was fine. I worried a little about excess noise preventing me from sleeping but I never heard much. The bed was not as comfortable as I am used to with pillow top mattresses but it wasn't lumpy or anything like that.

The front desk staff, the bell staff and the concierge were very friendly and accommodating, A+ for service!

I didn't eat breakfast at the hotel but did go to Donovan's several times for drinks which were great. I would say that the best thing about this place was the location. I found it central to shopping and I could walk most places.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank SusieASeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 15 July 2014
As the oldest hotel in London and with its characteristic configuration, Brown's has a large variety of rooms. Each one is different and we always like to offer guests different options until they find the one that they like and wish to return to. Rooms on the main street are triple glazed to ensure that guests have an undisturbed night. The location is beyond compare, as is the service by our friendly team. We look forward to welcomng you back on a futue visit.
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Vallabregues, France
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

This hotel is out of the ordinary in that it shows it's age in a unique way. The very first of it's kind in London, it has hosted most of the crowned heads of Europe & other notables down the centuries.
Atmosphere is warm, friendly & welcoming & staff attentive. Don't go for the views as there are none. I went for a comfortable night & a good meal & I wasn't disappointed. Mark Hix's cuisine is to be recommended. If you are looking for bland, corporate, don't bother, but if you fncy something with a history, a bit quirky - highly recommended.

Room Tip: Those with a window on the courtyard are the quietest. Those on the street more interesting. Persona...
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank angaval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 8 July 2014
Thank you for your charming review and complimentary comments of both the hotel and your dining experience at Hix. As the olderst hotel in London we are indeed out of the ordinary. I am pleased you enjoyed your stay so much and we look forward to welcoming you back.
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OrlandoTravel
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

The staff at this hotel is wonderful and attentive. I love the location- quiet street. So easy to walk to many key areas. Donovan Bar is very cool. Artsy photos on the walls. Old world with an edge.
The rooms are the same...love the combination of the modern and old.
Fabulous English breakfast. Great concierge. The hotel cannot do enough for you.
I highly recommend this hotel if you like 5 star unpretentious luxury.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DillPickle2530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 8 July 2014
Thank you for your excellent review - we seem to have ticked all the boxes! Your comments sum up all this is special about Brown's. We look forward to welcoming you and your family back on a future occasion.
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Brussels, Belgium
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 28 June 2014

Excellent restaurant, tea room and bar.
Disappointing as a hotel:
- Very poor soundproofing: lots of noise from the street at night. The alternative is a courtyard view, but the courtyard looks sinister.
- The blinds in the room were too short (!), allowing way too much daylight in the early morning.
- Tiny spa, without any steam room or sauna.
On the plus side, the hotel staff is charming.
Will not go back to the hotel.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Yamazato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StuartJohnsonLondon, General Manager at Brown's Hotel, responded to this review, 1 July 2014
Thank you so much for your review of two halves. Perhaps I can start by thanking you for your positive comments in relation to the team, and in relation to Hix Myfair, the Tea Room and Bar.
The hotel was created out of 11 town houses and so no room is the same. It often takes guests a stay or two to choose a room that they find to be their home away from home and thus I hope that you might try us again, making your booking through my office in order that we can exceed your expectations. Our Spa indeed does not have any water treatment areas although we are looking at creating these in the not too distant future. In relation to your room blinds, without knowing the specific room in which you stayed, I wonder if it was, as is our standard at this time of the year, when evening turndown is made we do not lower the blinds 100%, allowing the guests to walk into the room with some light, as the days are so long.
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Additional Information about Brown's Hotel

Property: Brown's Hotel
Address: 33 Albemarle Street | Mayfair, London W1S 4BP, England
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in London
#20 Luxury Hotel in London
#28 Romantic Hotel in London
#28 Family Hotel in London
#35 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Brown's Hotel 5*
Number of rooms: 115
Official Description (provided by the hotel):
Located in London’s most exclusive borough, Brown’s Hotel is a microcosm of chic, modern and arty Mayfair making it the ideal base for luxury travellers. Contemporary design and an eclectic collection of works by leading artists including Tracy Emin, Rankin and Bridget Riley combine to give Brown’s its inimitable style and a charismatic air that brings guests back time and time again. Each of the 115 rooms at Brown’s strike a perfect balance between style and sophistication, with elegant fabrics and furnishings offset by flashes of colour. Whether guests wish to celebrate over a decadent afternoon spent in The English Tea Room, meet for cocktails in the naughty corner of The Donovan Bar surrounded by Terence Donovan’s cheekier shots or relax in the exclusive banquettes of HIX Mayfair, Brown’s Hotel is the definitive destination to sip and savour. Also within the hotel is an intimate spa sanctuary; a place to unwind and re-centre with treatments aimed at nurturing body and mind alike. ... more   less 
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Also Known As:
Browns Hotel London

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