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“stunning”
Review of One Aldwych

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One Aldwych
Ranked #40 of 1,069 Hotels in London
Certificate of Excellence
London, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“stunning”
Reviewed 6 December 2013

All I have to say about this hotel is perfect!!
My friend and I went to London for a shopping weekend and stayed at the stunning One Aldwych From the moment we walked in up until we left, service was excellent, especially indigo restaurant, where we dined for dinner, the meal was superb, we will recommending this to friends and family.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (159)
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English first
Canterbury, United Kingdom
Level 4 Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 December 2013

Having stayed here in the past, I was intrigued to see whether the hotel had changed. I was really pleased that it was exactly as I remember. The hotel is spotless. The staff are friendly and will do anything to help out. Our room was small but clean and mini bar well stocked. The bathroom was lovely, although with most hotels the complimentary shower gel etc. really isn't enough for two people.

We had the Charlie and The Chocolate Factory Afternoon tea. It was outstanding. If you are in London and fancy a special treat then I would recommend this. As I am allergic to chocolate, they had arranged for me to have afternoon tea minus the chocolate. Nothing was too much trouble.

We had booked the cinema package and a glass of champagne and popcorn was a welcome treat.

The evening meal in the hotel was good, but our waiter wasn't that attentive. We had to ask for drinks and bread. Our meal arrived very quickly, and although was nice it wasn't anything special. Was disappointed with this.

Overall, I would recommend this hotel. Its a brilliant location and a lovely get away from the mad london streets.

Room Tip: If you can, I would recommend that you upgrade.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 245lck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 6 December 2013
Dear 245Ick

Thank you for taking the time to share your experience of One Aldwych. We very much appreciate all your positive comments and thank you especially for mentioning our Afternoon Tea ‘inspired by Charlie and the Chocolate Factory’ and our ‘Film and Fizz’ offering in our private screening room.

I would like to apologise for your disappointment during your evening meal, it is rare that we receive this sort of feedback and I will certainly address your comments.

We very much hope that we will be able to welcome you again.

Yours sincerely

Kostas Sfaltos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sevenoaks, United Kingdom
2 reviews
Reviewed 2 December 2013

I took 5 of my friends to stay here on Saturday 30 th November. The rooms were very small but spotless. I find it hard to believe that there are no tea and coffee making facilities in the rooms. I mentioned this to the duty manager after everyone had retired to bed and he instantly arranged for us to have complimentary hot drinks in the morning. Good I thought.....When I checked out they had added the 'cuppa's ' to my bill!!! I pointed this out and they removed the charge!!!! Everything is extra - be warned!!!
Fi of Sevenoaks

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 6 December 2013
Dear Fiona G

We were delighted to welcome you to One Aldwych and thank you for your review.

With regard to tea and coffee facilities, we offer coffee makers as a permanent feature in many of our rooms, and tea and coffee making facilities are available to all our guests on request. I am so sorry that this was not offered to you and we would be pleased to arrange for any future stays.

Yours sincerely

Kostas Sfaltos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hitchin, United Kingdom
Level 5 Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 December 2013

Picked for a treat overnight in Covent Garden. Excellence in all aspects- tranquility in private guest lounge, buzzing bar (opposite Lion King theatre), great spa and a pool you can actually swim in and, fantastic access to Covent Garden and all that can be done there. Staff all attentive with Patricia and Mr Smith all making sure we were looked after.The Christmas Tree feature stacked with sweets was really neat. Thoroughly recommend.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 6 December 2013
Dear Allan S

Thank you for sharing your experience of One Aldwych. We are pleased to hear that you enjoyed so many of our facilities and thank you for mentioning our Christmas Tree, which is this year inspired by the magic of Charlie and the Chocolate Factory.

We look forward to seeing you again soon.

Yours sincerely

Kostas Sfaltos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 December 2013

i recently visited and stayed in london and my friend booked us into one aldwich for dinner post the theatre. Dirty dancing was really worth the effort and we really enjoyed the whole show! we found some of the actors rather amusing to say the least!! im not sure if they were some replacement actors on the night but they were quiet obvious and rather hillarious on the night! we were pleasently surprised to find that this place is really modern and bustling. the menu is fairly vast and there is something to wet all appetites! i had fish for starters but for me the portion was too small, chicken for main which was devine and desert was a very small portion. its not cheap to eat here but a luxury to experience. Me??? its a roof top bar that is not for those on a budget! 2 drinks for £25! but the views are amazing and we really enjoyed people watching. im surprized we did not meet anyone famous as it was like being on made in chelsea!! after

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank biddybaxter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 6 December 2013
Dear biddybaxter

We were delighted to welcome you for dinner at One Aldwych and we are pleased to hear you had a successful evening at one of our many nearby theatres.

It would be a pleasure to welcome you again.

Yours sincerely

Kostas Sfaltos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 November 2013 via mobile

An excellent hotel in the heart of London. Excellent personnel and well trained. Bar is very nice. Barman friendly and on my request prepared me a cocktail that was not on the list. Rooms well furbished. The evening before my check out I found in my room a sealable plastic bag to be used for liquids on board. Small details BUT those show that they care about you.

Stayed November 2013, travelled on business
Helpful?
Thank Er K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 6 December 2013
Dear Er K

Thank you for sharing your review of One Aldwych. We are thrilled that you enjoyed our Lobby Bar and that our Award winning Barmen were of assistance to you.

It would be a pleasure to welcome you again.

Yours sincerely

Kostas Sfaltos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 28 November 2013

This is an excellent hotel, very friendly and easy to get around. The only thing I'd say is that their website could do with a visual display of accessibility like the Pictorial Access Description at The Hoxton. They do provide details here but it's easier if you can see them visually before you arrive.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Max S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 6 December 2013
Dear Max S

Thank you for your review, we are pleased to hear that you enjoyed One Aldwych. Accessibility for all our guests is extremely important to us and I appreciate your suggestions which we will be pleased to consider.

We do hope to welcome you back in the not too distant future.

Yours sincerely

Kostas Sfaltos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about One Aldwych

Property: One Aldwych
Address: 1 Aldwych | Westminster Borough, London WC2B 4BZ, England
Phone Number:
Region: United Kingdom > England > London > Covent Garden
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in London
#17 Business Hotel in London
#23 Family Hotel in London
#27 Romantic Hotel in London
#40 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — One Aldwych 5*
Number of rooms: 105
Official Description (provided by the hotel):
One Aldwych is an award-winning contemporary luxury hotel with a superb location in Covent Garden. Set in the heart of Theatreland, just moments away from the world-famous Royal Opera House and many of London's top attractions, this five-star hotel is perfectly placed for exploring the capital. Each of One Aldywch's 105 bedrooms and suites has been individually designed to provide the utmost in comfort and feature original works of art from the hotel's private collection. Guests are welcome to use The Health Club's stunning chlorine-free pool with underwater music and state-of-the-art gym during their stay. Indigo restaurant is popular with guests and locals alike and ideal for pre and post theatre suppers. Showcasing innovative and thoughtful food, courtesy of Executive Chef Dominic Teague, the Indigo menu incorporates the finest seasonal ingredients carefully sourced from the British Isles, and also happens to be entirely gluten and dairy-free. The Lobby Bar's inventive cocktails and afternoon tea inspired by Charlie & the Chocolate Factory are just some of the many other reasons that make a stay at One Aldywch so memorable. ... more   less 
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Also Known As:
1 Aldwych
One Aldwych Hotel London
One Aldwych London

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