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“Pre Christmas drinks and dinner”
Review of One Aldwych

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One Aldwych
Ranked #40 of 1,063 Hotels in London
Certificate of Excellence
London, United Kingdom
1 review
“Pre Christmas drinks and dinner”
Reviewed 19 December 2013

I always like to try new places but this hotel far exceeded my expectations for an evening with friends. It had the wow factor from the minute I walked in and the grand ’Charlie and the Chocolate Factory’ inspired Christmas tree in the centre of the lobby bar really added to the occasion. The Indigo restaurant was equally impressive with it’s lovely ambient lighting and intimate yet relaxed feel, I loved the way the restaurant overlooked the lobby bar. The food was exquisite, the portions were surprisingly generous and the service was the right mix of being attentive, informative and friendly. Perfect venue for after work drinks, dinner with family or a date, can’t wait to go back!

  • Stayed December 2013, travelled with friends
    • Value
    • Service
Helpful?
Thank victoria s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 23 December 2013
Dear victoria s

It was a pleasure to welcome you to One Aldwych and we are delighted to know that you enjoyed your evening in the Lobby Bar and Indigo Restaurant. Thank you for also mentioning our Christmas tree which is this year inspired by the magic of Charlie and the Chocolate Factory.

We all look forward to seeing you again soon.

Yours sincerely

Kostas Sfaltos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (159)
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English first
London, United Kingdom
Level Contributor
71 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 December 2013

I went for the "mad hatters afternoon tea" last week and it was fantastic. The service was great and they made sure all our food came at the right time, and served our hot drinks later so they wouldn't get cold, which was thoughtful. The food was delicious, all the baked goods came warm, the crust and texture to everything was amazing. It was very sweet as you might expect, but we did leave full! I think you do get your monies worth, so if you are considering it- it's a great treat!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 23 December 2013
Dear Kate B

Thank you for writing a review of our Afternoon Tea, inspired by Charlie and the Chocolate Factory. We are delighted to hear that you enjoyed your afternoon at One Aldwych.

We do hope that we will welcome you again soon.

Yours sincerely

Kostas Sfaltos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 December 2013

We had a short stay here and were really impressed with the hotel and service. Our room was attractive and decorated in a modern uncluttered style. We had a fabulous meal in the Axis restaurant and the waiting staff were very attentive. The swimming pool is lovely with a big screen projecting scenes above it. My only quibble; I could not find a socket in the bedroom to plug in the hair dryer and ended up using the one in the changing rooms.
The hotel is right opposite the Novello theatre and we enjoyed going to see Mamma Mia! there. Also, just be aware the prices of the drinks are quite high in the hotel bar - we paid nearly £12 for 2 small bottles of Becks.

Stayed March 2013, travelled as a couple
Helpful?
1 Thank Irenejanine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 16 December 2013
Dear Irenejanine

Thank you for taking the time to write a review on One Aldwych. I am delighted to hear that you were impressed with the hotel.

I would like to apologise for the inconvenience regarding your hair dryer, there is in fact a socket within the wardrobe, which was designed to be adjacent to the full length mirror and I am so sorry that this was not pointed out to you. With regard to the pricing in our Lobby Bar, we make regular checks to ensure we remain in line with other 5 star hotels in the local area.

Thank you again for your many positive comments and we do hope to see you again.

Yours sincerely

Kostas Sfaltos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 December 2013

The lobby bar at One Aldwych knocks the spots of most other London cocktail bars I've been to. The drinks are fabulous; the space is lovely; and the tables far enough apart so that you don't have the elbows of people on neighbouring ones knocking the olive across the surface of your dirty Martini. And the home roasted nuts are to die for. The prices are steep but comparable with those in other central London hotels where the drinks and service are likely to be far worse.

  • Stayed November 2013, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Ollie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 13 December 2013
Dear Ollie B

Thank you for your terrific review of the Lobby Bar at One Aldwych. I agree that the double height space of the Lobby Bar makes for a stunning setting and I am pleased to hear that you enjoyed your evening.

We do hope you will visit again soon.

Yours sincerely

Kostas Sfaltos
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grafton, Massachusetts
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 8 December 2013

We'll call it "4.5 stars" because I'm extremely picky :)
After trekking around Europe staying in tiny old hotels it was a great relief that this place lived up to the hype. Huge room with huge comfy bed, nice and quiet even though I was only on the 1st floor and relatively close to the elevator. Overall what you should expect from such a place.
Just a few suggestions to the Management ... the tub/shower door style I've had before in other places and it's the WORST possible design you could imagine, a folding half-glass wall on top of the tub, that completely awkward for no reason. Chuck it and get something (anything) different.
Other slight problem was with breakfast down on the Mezzanine, the coffee was served room temp (not even close to hot), and the "selection of english breakfast meats" was a truly uninspiring slab of basic ham. The service was excellent and eggs done to perfection .. but still.

Room Tip: I had a "King Room Aldwych" on the 1st floor, quiet and very roomy.
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerrenceDana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 13 December 2013
Dear TerrenceDana

Thank you for writing following your recent visit, we are delighted that One Aldwych lived up to your expectations.

Please accept my apologies for any disappointment regarding the points mentioned. I most certainly appreciate your constructive feedback and have noted all your comments.

We are pleased that you overall enjoyed your time with us and do hope to see you again.

Yours sincerely

Kostas Sfaltos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 December 2013

We stayed at the One Aldwych for my wife's special birthday and we we're treated like very special guests - the staff were all fantastic, the room was amazing with views over London Bridge - all mod cons TVs, stereos & iPod docking stations!!! I can't thank the Hotel enough for such a brilliant couple of days - we wouldn't hesitate to recommend this splendid hotel to anyone looking for a Touch of Class and very pleasant stay - location was perfect too.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KostasSfaltos, General Manager at One Aldwych, responded to this review, 13 December 2013
Dear Ray S

Thank you for your review and recommendation of One Aldwych. We are thrilled to hear how much you enjoyed your time with us and I am delighted to know that we helped make your special celebration memorable.

We do hope there is another opportunity when we can welcome you again soon.

Yours sincerely

Kostas Sfaltos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 December 2013

All I have to say about this hotel is perfect!!
My friend and I went to London for a shopping weekend and stayed at the stunning One Aldwych From the moment we walked in up until we left, service was excellent, especially indigo restaurant, where we dined for dinner, the meal was superb, we will recommending this to friends and family.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about One Aldwych

Property: One Aldwych
Address: 1 Aldwych | Westminster Borough, London WC2B 4BZ, England
Phone Number:
Region: United Kingdom > England > London > Covent Garden
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in London
#17 Business Hotel in London
#23 Family Hotel in London
#27 Romantic Hotel in London
#40 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — One Aldwych 5*
Number of rooms: 105
Official Description (provided by the hotel):
One Aldwych is an award-winning contemporary luxury hotel with a superb location in Covent Garden. Set in the heart of Theatreland, just moments away from the world-famous Royal Opera House and many of London's top attractions, this five-star hotel is perfectly placed for exploring the capital. Each of One Aldywch's 105 bedrooms and suites has been individually designed to provide the utmost in comfort and feature original works of art from the hotel's private collection. Guests are welcome to use The Health Club's stunning chlorine-free pool with underwater music and state-of-the-art gym during their stay. Indigo restaurant is popular with guests and locals alike and ideal for pre and post theatre suppers. Showcasing innovative and thoughtful food, courtesy of Executive Chef Dominic Teague, the Indigo menu incorporates the finest seasonal ingredients carefully sourced from the British Isles, and also happens to be entirely gluten and dairy-free. The Lobby Bar's inventive cocktails and afternoon tea inspired by Charlie & the Chocolate Factory are just some of the many other reasons that make a stay at One Aldywch so memorable. ... more   less 
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Also Known As:
1 Aldwych
One Aldwych Hotel London
One Aldwych London

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