We stayed at the One Aldwych on the 14th Feb as part of our annual London Valentines theatre trip.
We always stay in an nice hotel near the theatre and chose this one this year. We booked an exec room, the room was clean, the bed comfortable and the bathroom was lovely.- Now for the bad - There was no tea and coffee facilities (no instructions for tea tray either) a half bottle of white wine from mini bar was £29.00!!! yes a half bottle of white wine from mini bar was £29.00!!! We wanted a morning up of tea with A slice of toast - £19.00 yes a morning up of tea with A slice of toast - £19.00!!!! Even the Dorchester lets you have a tea tray! We had afternoon tea and the service was so very slow - we even shared what we had with the couple beside us because we all were waiting so long!There is also a 12% service charge on everything including the morning tea!- when did it jump to 12%???
The reception staff are lovely - no complaints there but in future we will stay away from the One Aldwych because....it isnt!More
- Free Wifi