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“Immaculate”
Review of Number Sixteen

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Number Sixteen
Ranked #264 of 1,078 Hotels in London
Certificate of Excellence
Reviewed 23 January 2013

We stayed here for 1 night. We live in London and needed a central London get-away. This hotel was perfect - rigorously tested room-service and the DVD library - no faults to report. Our deluxe room on the first floor (with long balcony) was wonderfully designed - Kit Kemp is superb - the bed large and very comfortable. Great location too for wandering round classic parts of the city. Wish we could have stayed for longer.

  • Stayed: December 2012, travelled as a couple
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Thank outofyourelement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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232 - 238 of 446 reviews

Reviewed 23 January 2013

Number Sixteen is in a quiet road in South Kensington, brilliantly located. I feel like I am walking into somebody's house here, except for the fact that there is a reception desk. Rooms are quite small as you might expect round here but really well appointed. There is an honesty bar and lovely lounge areas. It's ideal for a one or two night stay in town if you are country people like us. All very welcoming and lovely.

  • Stayed: December 2012, travelled as a couple
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Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2013

My friend and I stayed here 4 nights over a 10 day period because we travelling in and out of London. The accommodation was lovely and fresh and spacious for London. The mostly young staff from outside the UK were very helpful and upbeat.

We asked for a room with 2 beds which we were told would be no problem. Both times we were given two beds, separated by about 2 cm/ 1 inch pushed together with a king-size bed headboard. I imagine if you want a single king-size bed they make it up as a single bed.

The other concern was that we ended up feeling ripped off over the breakfast. We paid an extra 40 pounds/day for what they called a festive breakfast special that included a glass of champagne. We stayed twice for 2 nights and had to leave before breakfast the first time. The second time they told us on day 2 of our visit that the package only included champagne for the first night of any stay. That was not spelled out in the description and when we investigated further we realized that the lower room rate we'd been originally quoted also included breakfast. Not sure what we paid 40 pound/night extra for.

It's a beautiful hotel and will probably stay there again but ask about the details of any special you sign up for. Assume nothing.

  • Stayed: January 2013, travelled with friends
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2  Thank tartecerise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

We stayed for 3 nights on a business trip for me and a shopping trip for my wife with some seeing of friends thrown in. Number Sixteen was a very convenient base for all elements, very central a few paces from South Ken tube but in quiet side street. The staff were friendly - the nice man who showed us to our room was exceptionally determined to show us everything on arrival. Reception staff and others were unfailingly pleasant and helpful and cheerful.

The deluxe room was well-appointed - very comfortable and large bed (exceptionally comfortable pillows), large enough room to be comfortable but no more, hanging cupboard with real hangers you can actually lift out and put back (one of our hates the chain hotel type you now get in many quite reputable hotels) good polished granite style bathroom with bath and shower and space to set things. No extractor fan, and a tap that made getting cold water a challenge. Air conditioning in the bedroom but as always a bit noisy so we vacillated between leaving it on and off all night, as the room tended to be too hot even in cold weather
Minibar and safe. Good drawer space/ Third floor is probably quietest but lift only to second floor and then narrow steep staircase unsuitable for people of limited mobility. There is ready assistance with luggage so this was not a problem for us.

Courtesy laptop downstairs for residents. Wifi available for 20 pounds a day which we thought exceptionally expensive and didn't take. Staff willingly printed off a small document transferred to them by email from the residents laptop.

Honesty bar, which is always a charming touch, and was well-stocked and easy to use., whether for taking drinks to the room (minibar stock less well chosen) or consuming downstaris, and a pot of tea or coffee always readily available anywhere on request.

The two downstairs rooms quickly felt quite small when even one of two small groups of people were present (and their conversations intrusive), but wonderfully like being in someones living room when you more or less had them to yourself. The breakfast room is also quite small, overlooking a pleasant garden space, the room a bit pain quotidien in table style and layout. Excellent breakfasts with fresh fruit (some tinned thrown in for the addicts), greek yoghurt, fresh individual coffee and of course english breakfasts available.

Expensive of course but all decent London hotels seem to be expensive and this one no more than you would expect for such a location and this standard.

  • Stayed: November 2012, travelled on business
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1  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

I had read through all the reviews of Number Sixteen and knew to expect a great deal. All my expectations were fulfilled 100 per cent! Young, friendly and helpful staff - they obviously are there to help! So, from the arrival throughout the weekend til goodbyes - we just loved everything about the place. We stayed in a luxury room on the top floor.Lots of space, beautiful interior, huge bathroom - so quiet and peaceful. Very good beds, we slept like babies. (One wish: a water kettle would have been nice to have a cup of coffee on your own without any hazzle. Costs little and takes hardly any space). Very good breakfast. Fresh berries, croissants, omelettes - anything you wished for, was there for you. There was only one minor drawback - the breakfast area is rather small and we felt a bit squeezed in. Number Sixteen has a perfect location too. I will most certainly return next time in London!

  • Stayed: November 2012, travelled as a couple
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2  Thank Kikami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2012

It is a super stylish hotel on a very pretty street in South Kensington. We booked a superior room and, while it was strikingly decorated in pinks and flannel grays, it was small with a tiny closet space and no place to store luggage but within the room, making the living space that much smaller. The bathroom was equally small with a tiny sink and a side shelf to store the necessaries. Again, super chic, alas another meter of space (for the price) would do wonders.

Service is exceptional at the front desk and in the common areas. However, the staff are young, mostly Eastern European guest workers, which did not appear to have enough knowledge and experience with local restaurants. While one of the recommended restaurants (Tom's Kitchen) was good, the other (Bumpkin) was a disappointment. Hence, do your homework prior to arriving in London and do not rely on the suggestions of the staff.

This is certainly not a budget type of a hotel; however, there is no excuse for a 20 pound per day WiFi charge, as there is no excuse for an 18 pound continental breakfast, or a 13 pound glass of an average champagne from the honesty bar. We found those extras to be too much of a nickel and diming of the guests. Just walk out the front door and there are many wonderful breakfast and pub options.

Room Tip: Splurge for the higher category rooms for more space.
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  • Stayed: October 2012, travelled as a couple
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7  Thank Anna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2012

What a wonderful little hotel in Chelsea. Only reason it didn't get 5 stars was they couldn't get air to my room as I visited during the summer and it was one of the few warm days in the UK. They had a wonderful English Breakfast. The rooms while small (I think that's standard for London) were well put together and clean. The service was excellent. I absolutely loved the location which was close to everything it seemed while retaining a quite home like feel. I will stay here again when I visit London.

Room Tip: Try not to stay on 3rd floor.
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  • Stayed: August 2012, travelled solo
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2  Thank gdclark77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Number Sixteen

Address: 16 Sumner Place, London SW7 3EG, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#127 Romantic Hotel in London
#191 Family Hotel in London
#196 Luxury Hotel in London
#211 Business Hotel in London
Price Range: £204 - £381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Number Sixteen 4*
Number of rooms: 41
Official Description (provided by the hotel):
Number Sixteen forms part of a row of gleaming white stucco mid Victorian townhouses. It originally opened in the 1980’s and instantly became popular with discerning travellers looking for an alternative to the larger Park Lane hotels. Now several years on, the hotel has a Firmdale point of view. Kit Kemp redesigned the hotel in her signature, fresh modern English style. ... more   less 
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Also Known As:
Number 16
Number Sixteen London
Number Sixteen Hotel London

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