We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“fun and free!”
Review of Fortnum & Mason

Fortnum & Mason
Book In Advance
More Info
and up
Independent Shopping Tour of London with Private Driver
Ranked #5 of 731 Shopping in London
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: <1 hour
Owner description: From a small grocery store in Piccadilly in 1707, has grown a celebrated store with an international reputation for the exclusivity and quality of the products it sells. Fortnum's Food Hall is an irresistible display of gourmet pleasures, from chocolates and biscuits to smoked salmon and Stilton, vintage marmalade and seasonal produce. Passionate about provenance, we are proud to recommend every jar, spoonful and slice for our hungry customers.
Winston Salem, North Carolina
Level Contributor
43 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“fun and free!”
Reviewed 29 May 2010

Don't miss this as a fun and free attraction in London. The clock on the side of the building is a wonderful antique. The clerks are in tails and while there is not a lot there besides food there to buy, it is really fun just to look around. There are also several restaurants inside. They mix tea for the Queen so I find the Royal Blend tea that she supposedly drinks superb.

Thank thisisrocky11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,636 reviews from our community

Visitor rating
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chester, UK
Level Contributor
59 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
“Excellent for tea/coffee, shop a bit of a tourist trap”
Reviewed 30 March 2010

Personally, I would never buy anything from Fortnums - overpriced and produced for the tourist market, in my opinion. However, the cafe towards the back of the ground floor is excellent. Pricey at first glance, if you order tea, it will come in a huge silver teapot (complete with little bird on the lid, darling milk jug and the necessary tea strainer) which will keep you going for hours. The 'cafeteria-style' tables alow them to seat a large number of people, but you will never be crowded if there are empty tables available. Service is good, and the welcome was warm. I've never tried the food, but it looked good and plentiful (and the chocolate cake on the side looked amazing). Cutlery and table decor are minimal in style - plastic table mat rather than a tablecloth, but I think it all helps keep F&M stylish and up to date. Service is automatically added to the bill, but it's probably worth it.
Basically - a good way of getting away from the hustle and bustle of Piccadilly for an hour, and well worth the cost, if only for the beautiful tea pot. (Also, lovely toilets!)
Don't forget Laduree across the road in the Burlington Arcade for macaroons afterwards. Beautiful.

2 Thank Helena T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“Top of my list”
Reviewed 16 February 2010

Every time I go to London I try to make a stop at Fortnum & Mason for tea and scones and to buy gifts for family and friends back home. I usually go in the morning before the mad crush starts and maybe that's why I always get the nicest service and enjoy myself immensely. I've had better scones elsewhere but for atmosphere and panache, I highly recommend F&M and its teas. Christmas time is the best, when the store is all decked out.

2 Thank farflungpink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
46 reviews
common_n_attraction_reviews_1bd8 32 helpful votes
“Service was very wooden and unnatentive...”
Reviewed 9 February 2010

Service was very wooden and unnatentive and the scones with the cream tea were small and poor value for money . . Fortnum and Mason needs to up it's game I'm afraid !

Philip and Annette Morris: London

Thank Jessdog500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
89 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
“Mostly an eye treat, and some nice items too”
Reviewed 17 June 2009

Fortnum and Mason is most noticeable for its grand building on Piccadilly just across Burlington House, the siege of the Royal Academy of Arts.

F&M have a very nice clock on the façade and their windows are very creative and very alluring. And on top of all, it is not showy, and it shows clear evidence of good taste - by contrast with another famous department store in Knightsbridge.

Every floor of the shop is very well presented and provokes positive vibes to enjoy the various stock, not paying too much attention to staff members anyway.

2 Thank artvisits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Fortnum & Mason also viewed


Been to Fortnum & Mason? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing