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“Food Halls, here we come!”
Review of Harrods

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Independent Shopping Tour of London with Private...
Ranked #37 of 1,795 things to do in London
Certificate of Excellence
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Attraction details
Fee: No
Recommended length of visit: 2-3 hours
Owner description: Harrods remains at the height of British luxury retail, attracting millions of loyal customers from across the globe with its unrivalled product selection, world-class service, innovative retail theatre and historic setting. The store was opened in 1849 by Charles Henry Harrod as an expansion of his humble East End grocery and tea business. Today, it is one of the most distinguished names in the world. Seven floors and 330 departments showcase the best of luxury merchandise, from high-end fashion and accessories to the finest homewares and the latest technology. There are 28 restaurants in-store; we continue to enhance our portfolio with Galvin Demoiselle, Bentley's Sea Grill, and the institution that is The Georgian. Customers enjoy a wealth of exclusive services, such as By Appointment Personal Shopping and The Penthouse, a private suite dedicated to unsurpassed bespoke service in a beautiful environment. Other departments include the Urban Retreat at Harrods spa, a theatre ticket bureau, and The Studio, the store's interior-design service. Qatar Holding acquired the business in 2010, and it continues to guide - and invest strongly in - the store according to its philosophy: Anything is possible. Harrods continuously seeks to surpass the desires and expectations of its customers, staying true to its original motto: Omnia omnibus ubique (everything for everyone, everywhere). Harrods is located on Brompton Road, near the Knightsbridge London Underground station.
Reviewed 2 August 2011

What is there to say? LET'S EAT!!!
And it doesn't have to be pricey. Just shop around until you fit your budget.

1  Thank mzzyap8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"food hall"
in 1,185 reviews
"department store"
in 708 reviews
"egyptian escalator"
in 174 reviews
"toy kingdom"
in 95 reviews
"georgian restaurant"
in 85 reviews
"food court is"
in 96 reviews
"beautiful store"
in 88 reviews
"shopping experience"
in 202 reviews
"window shopping"
in 137 reviews
"buy something"
in 108 reviews
"princess diana"
in 129 reviews
"afternoon tea"
in 228 reviews
"under one roof"
in 101 reviews
"for sale"
in 105 reviews
"visit london"
in 86 reviews
in 362 reviews
in 235 reviews

8,441 - 8,445 of 14,319 reviews

Reviewed 1 August 2011

My sister & I have made it a tradition of visiting Harrods one weekday afternoon each year. Everytime we always enjoy look round the food court and the pet shop.

The egyptian staircase is fantastic. The window displays get better every year (although the wizard of oz was our favourite).

Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2011

Harrod's is heaven for those who love to shop. I really enjoy shopping but not for super expensive things (which is Harrods' specialty). However, Harrod's is huge and is more of an attraction than a shopping destination. The departments are big and fun to just look at. My favorites were the Toy department, the pets department, the Harrod's shop in the basement, and the food halls. They have anything and everything you could ever possibly imagine in Harrod's. We bought a few souvenirs for friends back home, and I got a pressed penny :)

Make sure you don't miss the Diana and Dodi memorial and statue, along with the Egyptian escalator. Also, the salespeople are friendly and there is actually some clearance stuff (especially in the food halls). Go to Harrod's while in London, you won't regret it!!

1  Thank emmaleigh6041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2011

the moment you walk in the store you feel like oliver twist,everything is rediculously over priced ,infact its funny .8 grand for a gawdy ash try ,,there are more people looking at the prices than buying ,its a bit like a 50p shop in blackpool but with well dressed staff,get the knightbridge tube ,leaves you right at the side of it ,,but please go ,it a must,you never know a jeweled encrusted sword might come in handy someday ,,plus the staff are very polite and helpful ,on the down side ,its very warm ,,a blast from the past ,,im free

1  Thank bigmark9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 July 2011

We have visited the Terrace Bar for afternoon tea several times over the years and always had a good experience including good quality of scones, pastries and sandwiches. The opportunity to get free refills of the sandwich tray if desired has been welcomed by us and this also justifies the rather high pricing, together with good service. This time however, something had happened.

There were fewer sandwiches and those there were, were not up to their earlier standards. Appallingly, the quintessential English cucumber sandwich had been reduced to slush and poured into a tiny shot glass from which guests were expected to DRINK it! Not a good idea, we can tell you.

The abundance experienced earlier has also come to a halt. We asked for a refill of sandwiches and was told that there would nowadays be an extra charge for that. There were also less pastries than normal. Our waiter expressed regrets and embarrassment for this new order and could not tell why it has been imposed.

Sadly, Harrods' Terrace Bar has turned from a place that previously showed a welcoming attitude with its relaxed (though high-price) atmosphere, into a place where you still pay a lot, get less for your money and has to pay additional charges. Harrods have now joined the club of ordinary places, despite its rhetoric of being something extra. It is like seeing and old friend go downhill caused by greed. From now on, we well look for our afternoon tea experience elsewhere.

4  Thank TheLaplanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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