On my recent trip to London, I visited this store and found the staff member with the stature of a Palace Guardsman (I will refrain from printing your name, but you know who you are!) who attended me to be of great help and assistance. I was keen to find a number of cigars that I wanted to purchase, unfortunately, they were either unavailable or scarce beyond belief! No matter, I ended up buying several items instead. I took up quite a bit of this gentleman's time in my questioning, however, once it became apparent that they did not have what I sought, I could easily have left the store and felt under no pressure to buy or not, as desired. That being said, I was happy to make several purchases.
FWIW: I would visit and purchase from this store again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.