This was our first visit to Hotel 41. We had high expectations based upon other reviews in Trip Advisor, and these expectations were easily met and even exceeded. The location is ideal – just a short walk to Buckingham Palace in one direction, and minutes in the other direction to Victoria Station/the underground. The hotel is small and intimate. You are met at the entrance by an attendant who takes you up one level on the elevator and walks you to the executive lounge. All 20 or so rooms are located on this level. The lounge also serves as the hotel restaurant, check-in desk, and concierge desk. It is very attractive and homey. Friends of ours took the train from Birmingham so that we could see a London show together. We really liked being able to welcome them in the hotel lounge before the show, as it had the same feel as if we had invited them into our own living room.
We often like being able to eat smaller amounts food at various times of the day, and the hotel made this very easy. Various kinds of small snacks were available for free between meals, and we could order a lighter fare at pretty much any time. The hotel staff went out of their way to provide us with any type of food we wanted at any particular time. They had provided us with a bottle of champagne as a welcoming present for our eight-night stay. We explained that we didn’t drink alcoholic beverages, and the champagne was quickly substituted with soft drinks. We asked for ice one evening; it was delivered to our room along with lemon, lime, and olives. On subsequent evenings the bucket of ice with the lemon, lime, and olives were provided without asking, as the staff learned our particular needs and sought to anticipate them.
The hotel staff treated us superbly. Part of this was because there was a high ratio of staff to guests, but it was more than this. The hotel prides itself on its service, and this is evident in many ways. For example, Sunday was a down day for us as we accustomed ourselves to the time change by remaining in our room for most of the day. We had expected that our room would not be made up that day – as would certainly be the case in most any other hotel. However the maid service showed up at 8 PM Sunday evening to make up our room!
All of the staff was wonderful, but we came to have our favorites. For example, Rita's service at meal time was effortless, gracious and attentive to detail. She made us feel at home. Jean and PJ's service set a perfect tone our first 24-36 hours at the hotel. They gave us impeccable service.
We love London and we will definitely return from time to time. We are spoiled now, and the only hotel we will consider for future stays is Hotel 41.
- Official Description (provided by the hotel):
- Luxury hotel with club-like atmosphere & 21st-century business technology; near Buckingham Palace & Westend theatre. ... more less
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- Also Known As:
- 41 Hotel London