I was curious to know what the fuss was all about at Hotel 41. A 5* hotel in London I never heard off? Worth a try. Boy, was I in for a great surprise! The hotel is opposite the Palace mews adjacent to the Rubens hotel. You need to know this because cab drivers do not know, which in itself is a surprise, black cabbies with the "knowledge" who do not know this 5* hotel?
This is part of the allure of "41". You feel you are entering into a private member's club and this is how they make you feel from the minute you open the rather unassuming street door. A small entrance clad in marble and oak takes you to a single golden elevator that takes you directly to the 5th floor. Only 28 rooms or so and hence the exclusivity of this place. I feel like I am giving away a secret (despite the hundreds of reviews here!).
You are taken to the lounge which is both the reception and the restaurant/bar and business lounge of this boutique hotel. It looks like an old gentleman's English club, all wood paneling and the old elegant charm of a bygone era, but with the modern touches of any top hotel.
The Staff are young and very well trained. They make you feel like a VIP. The Resident Manager Frederic was specially attentive and accommodating when by mistake I overstayed one more night than my original reservation. I was not aware of this and while I was shopping in London they were left with the task to tell the other guests the room was still occupied. I can only imagine how difficult this was both for the annoyed guests and for the hotel Staff that did not understand what happened. I was oblivious to it until I returned to the hotel at midnight, to their dismay now thinking something had happened to me as they could not contact me all day. They were genuinely relieved to see me and I clarified that I was actually leaving the next morning and that it was a misunderstanding as my flight was Sunday. They were all smiles and understanding and the following morning I vacated my room before breakfast to help the relocated guests. I know they took care of them despite the difficulties and they never made me feel bad. I believe that you can tell excellent service by experiencing how people react to problems and they clearly showed me that they are in a class of their own at Hotel 41. Thanks!
I stayed in a junior suite, duplex room with a small sitting room downstairs and a bedroom upstair. Dark wood, black velvet chairs, fantastic mattress and a bathroom to die for. Separate jacuzzi with TV on the wall. Separate shower with a candle lit every night before you get back to your room. Linen is 5 stars too. 2 more Tvs, one in bedroom and one in sitting room. Ipod charger and radio. 24-hour room service, Free WIFI, shoe-shinning service, etc. My junior suite was a good size, being a duplex, but not large per American standards, however I know you can get smaller rooms, and this being London is normal, but i would not what to be in a smaller room.
The lounge bar/ restaurant is great. Try their excellent full English breakfast. After work, relax in the lounge with a drink and some complimentary "tapas".
I will certainly return, either for business or pleasure. In either case you are going to get a superb personalized service that you will remember.
Now, you are not a secret any more :)
- Official Description (provided by the hotel):
- Luxury hotel with club-like atmosphere & 21st-century business technology; near Buckingham Palace & Westend theatre. ... more less
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- Also Known As:
- 41 Hotel London