The staff at Hotel 41 are not only extremely helpful and service-oriented. This much one would certainly expect from a five-star hotel. But the staff also exude warmth, rather than formality, and they show great skill at learning the interests of the guests.
Typically, my wife and I can be made to feel uncomfortable by high-level service. We don't want anyone to think that we believe we are any better than anyone else, and often "five-star" service creates an ambience that screams, "You're SUPPOSED to act like you're better than the have-nots!"
Not so at Hotel 41.
From the moment we walked in the door and were greeted by Roman, the staff made us feel at home. Thanks need to go out to Roman, Julian (great recommendation/reservation for lunch at Quilon!), and the great young French guy whose name I did not get.
The room, of course, is gorgeous, as is the executive lounge. But its the staff that makes the hotel special.
- Official Description (provided by the hotel):
- Luxury hotel with club like atmosphere & 21st century business technology; near Buckingham Palace & Westend theatre. ... more less
- Reservation Options:
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- Also Known As:
- 41 Hotel London