The whole experience from start to finish was amazing ! From dealing with Jasmeet to confirm the booking, to being checked in (and out) by Magdalena - the service was first class. The staff treat you like royalty but manage to do this without making you feel uncomfortable. They will help out with anything from booking theatre tickets to even packing your luggage when you leaving if you want.
I booked the stay as a treat for my wife's birthday (They provided a complimentary birthday cake for my wife). Upon arrival we were escorted up stairs to check in and given a complimentary glass of champagne. Each staff member we encountered wished her happy birthday, asked how the room was and if there was anything they could do for us. The room was amazing, a really good size, decorated beautifully and containing all the things required to make your stay amazing. We had slippers, dressing gowns, heated towels, a choice of pillows and they even put a hot water bottle in the bed at turndown!!!!!
The food was great, breakfast was delicious and our meal in The Library restaurant was sumptuous! Made even more romantic by the fact it was a Monday night in January, so we were the only guests. The honesty bar in the The Lounge had everything you could ever want to drink as well.
I booked a romantic turndown as a special birthday treat for my wife. This included a bottle of champagne, candles, rose petals in the hall, the bathroom, the bedroom and on the bed and a selection of delicious strawberries coated in different types of chocolate. Simply stunning and well worth the extra.
Overall it was an amazing experience and one we will most definitely repeat in the future.
- Official Description (provided by the hotel):
- Luxury hotel with club-like atmosphere & 21st-century business technology; near Buckingham Palace & Westend theatre. ... more less
- Reservation Options:
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- Also Known As:
- 41 Hotel London