This was the best and most relaxing stay in London we have ever had, largely due to the nature of the hotel and the staff and management who work there. The service started before our visit with the manager asking for our personal preferences so that they could be accommodated for our arrival.
We received a complimentary room upgrade overlooking the Royal Mews, with complimentary champagne and personal message from the manager marking our special occasion.
Hotel 41 is a small but beautifully appointed hotel with top quality furnishings and room accessories. Although rooms are not huge the focus is very much on quality and service, rather than size. The theme of quality runs throughout the hotel.
The staff were exemplary and very attentive; some may have seen this as overbearing, however we didn't feel this way. The staff were very astute in knowing which guests welcomed their interaction and those who didn't. It was a touch of theatre in the executive lounge, if you wanted it. It was also very pleasant to be addressed by name (although this was never too formal).
We loved it!More
- Free Wifi