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All reviewsthe executive loungebuckingham palaceprivate clubconservatory suiteromantic turndowna hot water bottlechampagne on arrivalrose petalscomplimentary snackshonesty barvictoria stationturn down servicemoment you arrivelittle toucheslounge areathe entire stafffifth floor
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Reviewed 4 December 2017

Customer service = top notch. Steve in the executive lounge was particularly helpful and friendly, giving us a great insight into the local area and made us all laugh. The rooms are exceptionally well decorated and cater to one's every whim; the room was equipped with hot water bottles and laptop cushions at our request, along with the elegant Penthaligon's toiletries. View of the golden carriage in the Royal Mews from our executive suite. Thoroughly recommend if in search of some high-end luxury.

Room Tip: executive lounge access is well worth the upgrade- the pantry is incredible
  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank luxurytraveller7411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

Short and to the point.
Second visit and still the best in London.
Nothing too much trouble and no wonder its full most of the time.
Tried to get in for later in the week and fully booked.
Book in advance and enjoy how a 5 star hotel should be run.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2017

Let's start with the service:

Hotel 41's customer service is unrivalled.
This is the hotel other hotels should be looking at and learn from. Professional, committed and friendly staff that goes out of their way to help you.
Oh you'll notice this as soon as you check in. And love it.

Hotel and rooms:
Not the biggest hotel in London, but that doesn't mean the rooms are small.
The room is spacious, well-designed and well equipped with pretty much everything that you could need for your stay.
Extrememly comfortable bed and stunning room will make you feel right at home.

Location:
Hotel41 is located near Victoria station - one of the biggest hubs in London - which makes it easy for many to simply walk from the tube station to the hotel. If you're travelling from Gatwick you can simply take the Gatwick Express to Victoria and then walk a few minutes to the hotel. This makes it easy for you to get around in London as well. Just go to Victoria and take the tube to wherever you want. PERFECT.

The hotel is close to Buckingham Palace, the Buckingham Palace Gardens and other attractions and you have plenty of high end fashion brands with their shops in the area.

"It's the little things that matter the most" - a saying that I keep thinking about when I think about Hotel41. The attention to detail (even the smallest ones) and the customer service is the BEST - and you simply won't be dissapointed.

  • Stayed: June 2017, travelled solo
    • Value
    • Cleanliness
    • Service
2  Thank PeterMoazzami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017 via mobile

The entrance to Hotel 41 is right next to The Reubens and quite discrete but once in welcomed by a very friendly Lukas who had already been a star by email, receiving a parcel and helping me prepare a surprise for my wife.

We were taken upstairs and booked in while being given a complimentary glass of champagne which we finished off sitting comfortably infront of the fire.

We had arrived very early and left our bags while going for lunch and on our return they were all in the room. We had booked the conservatory suite which features a glass roof and large double jacuzzi bath room.

The romantic turndown was a perfect end to our day.

We thoroughly enjoyed our stay and all the staff were friendly and managed to remember who we were and what we had done in order to ask how it had been.

Stayed: December 2017, travelled as a couple
1  Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017 via mobile

I love this hotel! The customer service starts with the reservationist, Nikki! She made the booking process seamless and is an asset to the hotel! Andrew, who seems to do everything at the hotel made my stay brilliant with all of the little touches like my favorite cupcakes and football on the tv Upon leaving, i contacted Nikki about another stay and although 41 is fully booked, she still helped me find a great place at a partner hotel! If you want to be treated like royalty... 41 is your place to stay! ps- the shower in the split level suite is AMAZING!

Stayed: November 2017, travelled solo
3  Thank briodowd11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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