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“Small room but reasonable price and good location”

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The Colonnade London
Ranked #379 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 26 February 2014

We visited a couple months ago to visit the nearby Winter Wonderland at Hyde Park. We booked for a room, not the smallest option, but the next size up. I wouldn't have enjoyed staying in the smallest room available considering the room we booked was incredibly small. The price however was very reasonable, £70 or thereabouts for the night, located fairly centrally, just a 20 second walk from Warwick Avenue station. As you would expect in a London hotel, the rooms were packed in very closely with the doors right next to each other (so close that when our neighbours returned late at night we thought they were attempting to get into our room, it was that noisy). Very old lift with the manually closing grates, customer service was good, mini bar was astonishing, £6.50 for a tiny packet of peanuts, smaller than you'd get in a pub. A complimentary apple and bottle of tap water. However we probably would stay here again, if only for the price!

Room Tip: Stayed on the 3rd floor, very quiet - no noise from outside, just fellow travellers!
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  • Stayed: December 2013, travelled as a couple
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Thank S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM159, General Manager at The Colonnade London, responded to this reviewResponded 27 February 2014

Thank you very much for taking the time to write a review about us on Tripadvisor.

As the hotel is made up of two large Victorian houses the rooms do of course vary in size but if a guest is not happy with the size of the room they have been allocated we will of course see if we have an alternative. As rooms adjoin in the building it is inevitable that the rooms will be next to each other.

I have noted your comment about the price of the room snacks.

We hope we will be able to welcome you back to The Colonnade in the near future.

Best regards

Shahar R

General Manager

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843 - 849 of 1,295 reviews

Reviewed 23 February 2014

This is a short walk from warwick avenue tube so very easy to get into the heart of London in 15 mins. A lot quieter and better value for money than many city hotels where I have previously stayed
The rooms were large and beds comfortable. The staff were very pleasant particularly Chris on reception. I would have no hesitation in returning.

Room Tip: Ask for a room away from the lift as this can be noisy
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  • Stayed: February 2014, travelled as a couple
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Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM159, General Manager at The Colonnade London, responded to this reviewResponded 24 February 2014

Thank you very much for taking the time to write a review about us on Tripadvisor, I will also pass on your kind comments to Kris.

We hope we will be able to welcome you back to The Colonnade in the near future.

Best regards

Shahar R

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

We stayed at the Colonnade hotel in a club room due to an upgrade we received through the travelzoo offer we booked with. This hotel was clean and the service was excellent from the welcome to breakfast the following morning. The club room had all amenities required and was perfect for what we needed. The location was good for us as we only needed to use the bakerloo line. The tube station if right outside the hotel and good access into Central London in 10mins. A good stay overall!

  • Stayed: February 2014
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Thank Philip W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM159, General Manager at The Colonnade London, responded to this reviewResponded 19 February 2014

Thank you very much for your kind comments about the hotel. We sincerely hope we can welcome you back in the very near future.
Best regards Shahar R Manager

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Reviewed 17 February 2014

Stayed only one night for a birthday treat,had booked tickets for The Shard on Friday afternoon so wanted somewhere with good transport links.We arrived at Marylebone Station and hopped on the Bakerloo line for a short journey to Warwick Avenue tube,The Colonade is literally a couple of minutes walk from tube.Had a very warm welcome from reception,room was very clean,comfortable and well presented,nice touch with flowers,wine and chocolate.The dining room/bar area has a glass roof which I imagine would be nice on a sunny day and not torrential rain!.Very quiet nice residential area,we walked to Abbey Road in Maida Vale to the famous Beatles crossing.Staff friendly,interesting history to the hotel and in an ideal location to get into Central London on either the tube or bus.Would return again if rooms on special offers.

  • Stayed: February 2014, travelled as a couple
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Thank toothfairytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahar R, Manager at The Colonnade London, responded to this reviewResponded 18 February 2014

Dear Sir/Madam,
Thank you very much for your kind comments about the hotel.
We sincerely hope we can welcome you back in the very near future.
Best regards Shahar R Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014 via mobile

Hi all I have just spent a night at this lovely hotel
The hotel has parking which is private big plus for me
The location next to the Warwick avenue tube station is great for easy travel to the westend ect
The room I stayed in was lovely very clean and had all plenty of towels fresh linen the room had a good tv and cd system all was great apart for one bog problem I was on the 4th floor located next to a very noisey boiler room the noise was constant all night I called down to reception to complain about 3am was advise to speak with the manager in the morning which we did
The hotel staff were very kind and refund part of the stayed and offered us a free afternoon tea
This is great hotel which I look forward to visiting in the summer to make use of the camel boats x

  • Stayed: February 2014
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Thank jaxeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM159, General Manager at The Colonnade London, responded to this reviewResponded 17 February 2014

Thank you very much for your kind comments about the hotel. I hope you'll consider staying with us next time your in London and I am very happy we were able to sort the issue out with the noise in your room. We look forward to welcoming you back soon. Best regards Sahar R Manager

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Reviewed 11 February 2014

It was the best family vacation we’ve ever had! I am so happy that we choose JFK Suite for the duration of our stay. The suite was elegantly furnished with a four posted bed and a mezzanine floor for children. It is perfect for family of 4 with plenty of space for kids to play. In fact it is perfect that the Suite is divided into two floors as this way me and my husband had our own space downstairs.

The complementary bottled water in the room is also a lovely touch, especially when you travel with children.

The breakfast was beautifully cooked, absolutely scrumptious and the breakfast room had a lot of natural daylight which made the morning very bright! Staff were extremely friendly, attentive and service beyond quick. My Son ordered the same pancakes every single morning, they were absolutely the best!!!.

The champagne afternoon tea was absolutely amazing and I would definitely recommend it .Me and my sister spoke for hours indulging the Afternoon Tea. The room was filled with the divine smell of freshly baked scones!

A truly memorable stay, thank you, and absolutely no hesitation in recommending to others. We look forward to our next visit.

Children miss Minnie the cat!

Room Tip: I am so happy that we choose JFK Suite for the duration of our stay. The suite was elegantly furnis...
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  • Stayed: January 2014, travelled with family
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Thank katlinort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahar R, Manager at The Colonnade London, responded to this reviewResponded 13 February 2014

Dear Madam,
Thank you very much for your kind comments about the hotel.
We sincerely hope we can welcome you back in the very near future.
Best regards Shahar R Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

To begin with, the Colonnade is a lovely looking hotel with an impressive exterior, lounge and old-fashioned lift. Our room looked inviting and had classical music playing softly on the stereo to welcome us. So far so good.
Problems quickly materialised though. First, the TV didn't work - zero reception. As we'd arrived quite late in the evening it wasn't a great concern though as we soon retired. However, being on the top floor, there was something just outside the window or on the roof that rattled loudly whenever the wind blew, which became a noise nuisance throughout the night.
Things then plummeted sharply at breakfast. First there was a long wait to be seated, and there followed the lengthiest wait we've ever had for our breakfast to arrive. It was lucky we weren't in a rush. And when it did appear, not even an apology for the delay. Thankfully it wasn't too bad a Full English, although the bacon was almost 50% fat and it certainly wasn't worth £17!
The final indignity was that it was roasting in there - with its high glass windows the room is a sun trap, so with the heating also on it naturally creates uncomfortably hot conditions in which to eat (and wait for) your breakfast.
In the end we were glad we were only staying for one night and won't be back in a hurry. Far from a 4-star experience.

  • Stayed: February 2014, travelled as a couple
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2  Thank SirShaky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shahar R, Manager at The Colonnade London, responded to this reviewResponded 13 February 2014

Dear Sir,
Thank you for taking the time to review the hotel and for some of your positive comments.
Had we known you were not happy with your room and there was a problem with the TV as well as a noise issue when you were in the hotel we could have offered you alternative accommodation but unfortunately once you have checked out there is little we can do.
I am aware of the issues with breakfast last Sunday morning and this arose because the breakfast chef was called away from the hotel at short notice due to a family emergency which of course had an impact. We are in the process of training up another member of the team to prevent a recurrence of such an incident.
As to the temperature in the restaurant I have asked the staff in there to be more mindful of this so that they can adjust the air conditioning so that everybody is more comfortable.
We sincerely hope we can welcome you back in the very near future.
Best regards Shahar R Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Colonnade London

Address: 2 Warrington Crescent, London W9 1ER, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#143 Family Hotel in London
#193 Romantic Hotel in London
#210 Business Hotel in London
#265 Luxury Hotel in London
Price Range: £89 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Colonnade London 4*
Number of rooms: 44
Official Description (provided by the hotel):
From the sweetest smelling flowers in the lobby to the temptingly plumped sofas in the lounge, it's the attention to detail that makes The Colonnade London distinctively different. For each of our guests, there's something that especially appeals. The prospect of stretching out in a bath of bubbles at the end of the day. For business facilities - wifi, dual phone lines. But one thing is for sure: at The Colonnade London we've got the mix just right. ... more   less 
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Also Known As:
The Colonnade London Hotel London
The Colonnade Hotel London

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