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“Great Location”

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Mandarin Oriental Hyde Park, London
Ranked #204 of 1,068 Hotels in London
Certificate of Excellence
New York City, New York
Level 6 Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great Location”
Reviewed 8 May 2014

A classic quiet hotel set in a thriving active location. Right on Hyde Park and in the midst of an active shopping area. It is an easy walk to many attractions. The staff is very accomodating. The hotel also has a great gym, spa and pool area and first rate restaurants and bars if you don't want to travel after a hard day about London. The rooms are very well appointed and are a nice size and the bathrooom too is large and well appointed. No complaint whatsoever. I would highly recommend the hotel.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandarin Orient... H, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 20 May 2014
Dear Peter A, thank you for the kind comments about your recent stay with us. We were thrilled to hear you had such a wonderful time and look forward to welcoming you back to the Mandarin Oriental Hyde Park, London some day in the future.

With best regards
The Management Team at Mandarin Oriental Hyde Park, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (190)
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Melbourne, Australia
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 May 2014

This hotel is absolutely outstanding as I was only there for three days I was unable find any faults with this Hotel.All staff are friendly and courtious and that includes the door man. The room was spacious and well appointed as you would expect.
The breakfast was so good that I was thinking of second helpings.. The location ideal 5 minute walk to Hyde park and furher 10 minues to Buckingham Palace and about 10 minutes to Harrods Dept.store.
Stay here you will not be disappointed.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank plavoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandarin Orient... H, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 20 May 2014
Dear plavoo, thank you for the kind comments about your recent stay with us. We were thrilled to hear you had such a wonderful time and look forward to welcoming you back to Mandarin Oriental Hyde Park, London some day in the future.

With best regards
The Management Team at Mandarin Oriental Hyde Park, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesham, United Kingdom
Level 5 Contributor
85 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 28 April 2014

This was a wonderful extended weekend's stay in a superb hotel which provided everything you hope for in a luxury hotel but don't always quite get. What made it so exceptionally special was not just the fabulous interior, a very convenient location right next to Knightsbridge tube station, cosy and comfortable rooms, and excellent dining facilities, but also the staff who were amazingly friendly and helpful. Knowing it was my friend's birthday they provided a surprise in the room - a cake and card; and when they made a slight mistake they also added a complimentary bottle of champagne. Everything we asked for was attended to immediately and without fuss. For instance, the pillows were not to our liking on the first night, so they brought up a selection of all the available options from the pillow menu for us to try and choose. What a difference that made to the other nights!
The rooms were standard ones but were still better than many at similar hotels. The warmth was kept at an even temperature without effort, water and apples were constantly replenished, the carpet was a delight to the feet, the bedroom slippers much better than you usually get, the toiletries were of a very high standard and the room was well serviced morning and evening. As a special touch, the glasses in the room were crystal!
A real bonus is the excellent fitness centre in the basement. At the time of writing this was very new, about a month old. Clearly they had thought of everything. This was not just another gym with the usual equipment, but the facilities were first class, including swimming pool, sauna and steam room, relaxation beds, wonderful showering facilities and all you could want in terms of extras to make it a fantastic experience. As before, the staff there are very attentive, friendly, and keep the place spotless.
The Heston Blumenthal dining experience is well worth trying, though naturally expensive. But give yourself a treat! As for breakfast, the continental is more than adequate; the full English, though still quite good, did not quite fulfil expectations or live up to some other similar hotels. Service in the restaurant was as exemplary as elsewhere.
Was anything not perfect? Well perhaps there are some things to beware of. A courtyard room does not have a view over a courtyard, it is just a way of saying not a street view. There is no real view from these rooms except the walls of a building. Also, if armchairs are important to you make sure you ask and insist - there is no guarantee of one, let alone two, in a room. In their words, we have more rooms than chairs! Given the high cost of staying there it is surprising that they don't automatically provide a comfortable chair in each room. Also, watch out for the extra 5% service charge not mentioned in the original price. There may be small print somewhere but as I booked in person at the hotel this was not mentioned at the time. And although check-in was efficient, friendly, and speedy, it was a little surprising that no-one offered to show you up to the room and/or explain anything about the room. It was expected that you could find your own way to the lift, and the room, and sort out everything yourself. It wasn't difficult, but other hotels usually do this as standard.
These are minor points in comparison to all the excellence mentioned earlier, and a return visit is eagerly anticipated sometime in the future. If you are tempted to go, don't hesitate!





Courtyard . . .

Also well located. . . .
anything wrong?

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank paul l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandarin Orient... H, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 20 May 2014
Dear paul l, firstly, let me just say what a great pleasure it was to have you stay with us at Mandarin Oriental Hyde Park, London recently and thank you for taking the time to write a review on Tripadvisor. We were thrilled to learn that you decided to spend such a special occasion with us and were delighted to read that you had such a memorable experience whilst here. The whole team were extremely happy to learn that you enjoyed your comfortable room, the celebratory in-room amenities, the hotel’s restaurants, our new fitness centre and our world famous Mandarin Oriental service so much. Thank you also for the feedback regarding the chairs and the check-in. We value such comments and can assure you that these issues are now being looked into. We do hope that you will consider staying with us again on future trips to London and any other special occasions that are coming up too. We look forward to welcoming you back soon.

With best regards
The Management Team at Mandarin Oriental Hyde Park, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok
Level 6 Contributor
180 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 25 April 2014

Junior suite is very comfortable with great amenity! Lunch at Dinner by Heston Blumenthal was really great with a view overlook the Hyde Park. Concierge team was very helpful in making all arrangement of restaurant booking in advance of this visit. Small incident on housekeeping service but with prompt recovery action and apology. Location is probably unbeatable as it is within reach of all shoppings and great dinning venues. Will become a Fan of this hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simplylife14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MO_HYDEPARK, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 1 May 2014
Dear Simplylife14, thank you very much for taking the time to write a review about your recent visit to Mandarin Oriental Hyde Park, London. We were thrilled to read that you had such a pleasant stay and enjoyed your comfortable Junior Suite, lunch in Dinner by Heston Blumenthal and our fabulous location so much. Thank you also for the comments regarding our world famous Mandarin Oriental service that you received from both Concierge and Housekeeping Teams. We are delighted to hear you are a fan, too. If visiting London again in the future we hope you will consider staying with us again and very much look forward to welcoming you back to the hotel someday soon.

With best regards
The Hotel Manager, Mandarin Oriental Hyde Park, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 5 Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 23 April 2014

Wow we were upgraded to the Kensington suite on the 6 th floor overlooking Hyde park
Great view. We had lunch at
Dinner by Heston blumenthal which was wonderful
There is a new pool and gym to die for in the basement not to mention a spa with great massage . This is across the street from Harvey nicks . Just a great hotel

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pacmandoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MO_HYDEPARK, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 25 April 2014
Dear Pacmandoctor, thank you very much for taking the time to write a review about your recent visit to Mandarin Oriental Hyde Park, London. We were thrilled to read that you enjoyed the Kensington Suite, our brand new, state-of-the-art fitness centre and swimming pool and your massage in The Spa so much. We agree that Dinner by Heston Blumenthal is a sensational culinary experience too. If visiting London again in the future we hope you will consider staying with us again and very much look forward to welcoming you back to the hotel someday soon.

With best regards
The Hotel Manager, Mandarin Oriental Hyde Park, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level 5 Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 April 2014

Stayed for one night only (sadly) on 29 March 2014 during a surprise celebratory birthday weekend arranged by my wonderful husband of 18 years...

We drove down from Oxfordshire (having stayed the previous night at Le Manoir - reviewed also) & as we pulled up outside the busy front door, our car was quickly taken away by the valet & we were in reception checking in. All the staff wished me a happy birthday everywhere I went & I was made to feel so special.

Our room was gorgeous. A suite overlooking Hyde Park. A large comfortable bedroom & separate lounge area. Forget the name of the suite now as I've been travelling a lot recently! Note to self, write reviews contemporaneously in future...but it was superb.

Dinner was at the aptly named Heston Blumenthal restaurant "Dinner" (separate review to follow) & a wonderful birthday cake was delivered to my suite in the afternoon. It was delicious. Champagne too. My favourite part was the Heston Blumenthal signed history of cookery book though. Amazing!!

I had a wonderful massage in the spa. Highly recommended.

I have stayed numerous times in various hotels in London over the years but from now in, only the Mandarin Oriental will do ;-)

Note to hubby... Read last sentence! T x

Stayed March 2014, travelled as a couple
Helpful?
Thank MrsShams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MO_HYDEPARK, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 22 April 2014
Dear MrsShams, firstly, let me just say what a great pleasure it was to have you stay with us at Mandarin Oriental Hyde Park, London recently and thank you for taking the time to write a review on Tripadvisor. We were thrilled to learn that you decided to spend such a special occasion with us and were delighted to read that you had such a memorable experience whilst here. The whole team were extremely happy to learn that you enjoyed your suite overlooking Hyde Park, the celebratory in-room amenities, the treatment in The Spa and our world famous Mandarin Oriental service so much. We do hope that you will consider staying with us again on future trips to London and any other special occasions that are coming up too. We look forward to welcoming you back soon.

With best regards
The Management Team at Mandarin Oriental Hyde Park, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 April 2014

Stayed in March for a week and had a great time. Service from all members of statf was excellent, especially Maria in the Bar and all the Servers at Breakfast. Even received small Dessert Treats Midday - nice thing to have when you come back for a quick room break. Beautiful view in the Breakfast room of Hyde Park - great way to start the morning. Room was spacious and comfortable. Location in heart of Knightsbridge with easy access to Tube next door. Ate at Bar Boloud twice and enjoyed. A really nice experience.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buffalos13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MO_HYDEPARK, Manager at Mandarin Oriental Hyde Park, London, responded to this review, 22 April 2014
Dear Buffalos13, first let me just say what a great pleasure it was to have you stay with us at Mandarin Oriental Hyde Park, London recently and thank you for taking the time to post a review on Tripadvisor. We were thrilled to read that you enjoyed our comfortable and spacious bedrooms, daily in-room treats and the phenomenal view over royal parkland at breakfast so much. We were also delighted with your comments regarding our world famous Mandarin Oriental service and have passed this feedback onto the team; Maria was especially touched by the special mention. If visiting London in the future we hope that you will consider staying with us again and we very much look forward to welcoming you back to the hotel someday soon.

With best regards
The Hotel Manager, Mandarin Oriental Hyde Park, London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental Hyde Park, London

Property: Mandarin Oriental Hyde Park, London
Address: 66 Knightsbridge, London SW1X 7LA, England
Phone Number:
Region: United Kingdom > England > London > Knightsbridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#46 Spa Hotel in London
#90 Business Hotel in London
#137 Romantic Hotel in London
#146 Family Hotel in London
#157 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Mandarin Oriental Hyde Park, London 5*
Number of rooms: 198
Official Description (provided by the hotel):
With bustling Knightsbridge on its doorstep and leafy Hyde Park at its rear, Mandarin Oriental Hyde Park is London's most prestigious address. Blending sumptuous guestrooms with a world-leading spa and a stylish bar, it is the definitive destination for a luxury escape. With two award-winning restaurants including Bar Boulud, London and Dinner by Heston Blumenthal, and a new Afternoon Tea salon, The Rosebery Lounge, Mandarin Oriental Hyde Park stands at the culinary centre of the capital. On 19 September 2016, Mandarin Oriental Hyde Park, London will be embarking on an exciting restoration designed to significantly enhance the facilities of the hotel. The property will remain open throughout the 18-month renovation, which will be undertaken in two phases in order to minimise disruption to guests. ... more   less 
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Also Known As:
Mandarin Oriental Hyde Park, London Hotel London
Mandarin Oriental London
Mandarin London
London Mandarin Oriental
Mandarin Hotel London

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