Booked this hotel for three nights in early December and were given room 207. Up two flights on the lift to the room to find a double bed with the most unbelievably tapped out mattress on this side of the galaxy. Truly dreadful and not outdone by many a nasty third world bed from my backpacking days. We attempted to switch rooms but to no avail - the inn was full. Next morning we again tried to move rooms and were finally allowed to see a room being vacated which had a decent mattress. "We will take it" we said and moved our luggage to the lobby for the day. We arrived back to find a different girl at the desk and no room. After some heated discussion a room magically appeared which was, I must admit, perfectly adequate. From that moment on things went very nicely. Decent breakfast. Quiet on the garden side of the hotel. Convenient location to local shops, restaurants and the tube.
Given two of our three nights I would rate this hotel quite well considering it's price bracket. But room 207 is unforgivable in my opinion. Having a room, or rooms, like this is tantamount to playing a lottery with someones holiday. "Oh bummer! You got the crap room. Better luck next time!" Shame!More
- Free Wifi