I gave this hotel a 2 because of the lovely staff. The gentleman who welcomed me to the hotel was really friendly and I was asked how my stay was when I left. When I relayed my complaints I did receive an apology which was nice.
My room was reasonably small and on the first floor. My room was clean and I do like having a choice of pillows.
I had asked for a room with a desk as I knew I'd have to work in the evening, but it was very close to the bed, in fact it took a bit of twisting to get the chair out. It was useable but not very comfortable.
The air temperature was about 20 degrees outside but inside my room I could have been in the tropics. I'm not particularly sensitive to heat but this really got to me. I was provided with a fan, thank you for that, it did make the room cooler and bearable when it was on. I did initially turn it off when I tried to sleep because it was quite noisy but I soon learnt that the noise of the fan was the least of my worries. I felt like my neighboring guests were actually in my room, the insulation is that bad. The noise of the relatively busy road outside was incredibly loud. I didn't get very much sleep at all which was quite stressful as I was there for business reasons and really needed to be able to concentrate the day afterwards. If I had been able to sleep I may have given the hotel a 3.
The shower gel dispenser in the shower also did not work.
The breakfast was like others have said pretty standard Holiday Inn fare and quite tasty.
A point to note would be that there isn't a restaurant on site, however there are lots to choose from in the surrounding area.
- Official Description (provided by the hotel):
- Welcome to Holiday Inn Express London-Victoria. This central London hotel offers well appointed en-suite rooms with shower, satellite TV, direct dial telephone, hair dryer, in house pay per movies, bar, breakfast room, High Speed Internet Access also available at charge. Whether you are here on a short business trip or to explore the 'Sights and Sound' of London, this 'Budget Hotel' is perfect for both occasions. The hotel is ideally located for any one travelling to London via Gatwick Airport or Heathrow Airport. London Gatwick airport is just 35 minutes from London Victora where as London Heathrow is 15 minutes by Heathrow Express to London Paddington station from where the hotel is a short journey by underground or taxi.Closest Rail link: London Victoria Station. Closest Underground Station: Pimlico Underground Station. Closest Coach Station: London Victoria Coach Station. Closest Attractions: Tate Art Gallery, Buckingham Palace, Houses of Parliament, Westminster Abbey, Big Ben, Trafalgar Square, Piccadilly Circus, West End Theatres & Shopping. Accommodation: Twin bed rooms with two single beds for max. 2 adults and double rooms with a double bed and a sofa for max. 4 adults or max. 2 adults and 2 children. Nearest Underground Station - Pimlico ... more less
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- Also Known As:
- Holiday Inn Express London-Victoria Hotel London