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“Sleepless night in noisey roon” 2 of 5 bubbles
Review of Holiday Inn Express London Wandsworth

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Holiday Inn Express London Wandsworth
Ranked #256 of 1,086 Hotels in London
Certificate of Excellence
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Sleepless night in noisey roon”
2 of 5 bubbles Reviewed 28 August 2014 via mobile

If you want a good night's sleep don't let them put you in room 702.
All you hear is the boiler on the roof making a loud banging noise..
Thought as a platinum member I would have got a better room

Even mentioned it on checkout and they were aware of it..but no apology or offer.

Stayed August 2014, travelled on business
Helpful?
2 Thank Paulvistshotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review, 2 September 2014
Dear Paulvistshotels,

Thank you for taking the time to review your recent stay at our hotel. I'm sorry that on this occasion your stay wasn't up to our usual high standards. As a valued Platinum IHG Rewards member we do try and accommodate our regular guests on higher floors to avoid any exterior noise. If you would like to contact me on sgsm@expresswandsworth.co.uk then I would love to invite you back to the hotel to go someway to apologise for the inconvenience you suffered. All guest comments posted on review sites are shared with the team so we can always better the service we offer.

Many thanks

James Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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464 reviews from our community

Traveller rating
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    61
    13
    7
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90
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Hamilton, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 26 August 2014

I recently stayed in the Holiday Inn Express in Wandsworth, England and we had a great stay. It is conveniently located to a train station and bus routes that can take you into the heart of London within 15 minutes

The rooms are small but on a sightseeing vacation where little time is spent on the room they are perfect for a place to lay your head for the night. The hotel has a fair size lobby that is great to hang out in in the evening with great wi-fi (internet) connection

The breakfast was sufficient and filled you up to start your day. The staff of the hotel are very friendly as well. Anne Marie at the front desk is a great employee and was accommodating to our every need, including providing directions and booking car services for our group of 8.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank sutherlandtaylor21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review, 1 September 2014
Dear sutherlandtaylor21,

Thanks for taking the time to review your recent stay with us. We’re glad that you’ve enjoyed the great customer service offered by all our team, especially Anne-Marie. We are really proud of the hotel as a team and your wonderful comments will be shared at our morning meetings.

It’s wonderful that you had chance to relax in our newly designed bar area which offers a range of drinks and food after a hard day’s work, sightseeing or shopping in London. We hope that you will come back and visit us soon!

Many thanks,

James
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Bronx, New York
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 24 August 2014

We stayed here for a total of 5 days. As with all European hotels, the rooms were small and had no dressers and in-room safe, but the hotel was clean as were the rooms. The staff was very friendly, especially Alister. Alister was courteous and extremely helpful. It is very easy to get around London from this hotel, and there are quite a few places to eat in the area. I would definitely stay there again!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review, 1 September 2014
Dear Michelle H,

Thanks for taking the time to review your recent stay with us. We’re glad that you’ve enjoyed the great customer service offered by Alister. We are really proud of the hotel as a team and your wonderful comments will be shared at our morning meetings.

I'm pleased that you found the hotel's location a perfect hub for sightseeing with the train taking only 15 minutes to get into Central London. We hope that you will come back and visit us soon!

Many thanks,

James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 18 August 2014 via mobile

Me & my wife stayed here for one night on sat 16th aug the room was spotlessly clean the breakfast was basic but more than adequate .
We found every member of staff that we encountered very polite and professional . The hotel is ideally located for Central London we will definitely use this hotel again .

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Hazj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review, 20 August 2014
Dear Hazj,

Thank you for taking the time to review your recent stay with us at Holiday Inn Express, London Wandsworth. Great to read that you found your time with us excellent and that the location was ideal for you getting into Central London - with a direct train link getting you to Waterloo in just 15 minutes you can't go wrong! Pleased to find that you found our staff warm and welcoming - I will share this with them at our regular meetings.

Kind Regards,

James Dale
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 August 2014

I have stayed 5 nights there alone in April this year. This is one of my most wonderful trips. I think this is a good choice as a budget hotel with very good connections to public transportaions and convenice store (the M&S at the oil station).

  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Vincent U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review, 12 August 2014
Dear Vincent U,

Thanks for the time to review your recent stay with us at Holiday Inn Express, London Wandsworth. Pleased to read that you found our location convenient with transport links and a few shops around that were handy for you. Always great to see that we made someone's trip a wonderful one, it's what the team at the hotel take the most pride in. I hope that you'll come visit us next time you're in London.

Many thanks

James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albinyana, Spain
Level Contributor
247 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

as with all the hotels in this chain the standard is high
Large room, large bed, large bath
Great quality bed, bedding , towels and even a pillow menu!
Free buffet breakfast
Large parking around the hotel so great if travelling by car but by public transport not so good,
Nothing much in the surrounding area in terms of drinking, eating or entertainment, a bit isolated

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 428chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review, 5 August 2014
Dear 428chris,

Many thanks for reviewing your recent stay with us at Holiday Inn Express, London Wandsworth. Pleased to read that you had a great stay in London enjoying the many sights. Our front desk team are so knowledgeable about the local area we can guide you to some fabulous restaurants, bars and points of interest just minutes walk from the hotel. The transport links are also good to get into Central London with a train station a couple of minutes walk from the hotel with a direct service to Waterloo, as well as many buses to Victoria, Notting Hill etc. Wonderful that you enjoyed the unlimited breakfast, perfect for setting you up for the day!

Kind Regards

James
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Staffordshire Moorlands
Level Contributor
216 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

This has really been updated since I last visited and is a great budget hotel. Staff are friendly and helpful and breakfast is good. Short walk to station for fast and frequent connections to Waterloo and the Underground. Good local restaurants in walking distance too. Great venue with great access.

Room Tip: Upper floors have better views.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike_from_Staffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review, 28 July 2014
Dear Mike_From_Staffs,

Thank you for your great review of your recent stay at Holiday Inn Express London Wandsworth. I'm pleased to read that you found our location handy for getting into central London. We have a regular train service a few minutes walk from the hotel that will get you into Waterloo in under 15 minutes. The hotel is also well connected with buses to Victoria, Notting Hill, and most of South West London.I will share with the team that you found our staff helpful and friendly. I hope that you'll come and visit us again next time you're in London.

Kind Regards

James
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express London Wandsworth

Property: Holiday Inn Express London Wandsworth
Address: Smugglers Way | Wandsworth, London SW18 1EG, England
Phone Number:
Region: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#270 Business Hotel in London
#282 Family Hotel in London
#302 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express London Wandsworth 3*
Number of rooms: 148
Official Description (provided by the hotel):
Stay at Holiday Inn Express London Wandsworth and enjoy a different side to capital life, South West side, the convenience of the city without all the hustle and bustle. It's only a 2 minute walk to Wandsworth Town train station; the train to London Waterloo from there only takes 12 minutes, its 3 minutes to Clapham Junction and 35 minutes to Gatwick Airport. If you're driving we do have onsite car parking too. Of course there's free WiFi throughout the hotel and every guest can enjoy breakfast no matter what rate you book on. Rooms have air conditioning, en suite shower room, flatscreen TV, hair dryer, work desk and tea and coffee. If you chose to dine out, take your pick of excellent restaurants and bars along the Old York Road or by the River Thames. Close by there are walks of the River Thames, Kew Gardens and the Landmark Battersea Power Station, all this plus the local gems of Putney and Clapham. Guests visiting on their leisure time stay with us and visit London's top sporting venues including Chelsea's Stamford Bridge, Fulham Football Club, Wimbledon, The Oval and Twickenham, The Royal Albert Hall and not forgetting Earls Court Exhibition Centre. With easy access to the centre of London just on our doorstep, we regularly welcome business travellers, who tell us the location along with the free WiFi access is ideal for them. The hotel is also a great 'out of town' venue to hold small meetings, we can host up to 25 and have some great meetings offers available. Whatever your reason to stay we look forward to seeing you. ... more   less 
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Also Known As:
Holiday Inn Express London Wandsworth Hotel London
Holiday Inn London

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