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“Perfect!!!” 5 of 5 bubbles
Review of The Nadler Kensington

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The Nadler Kensington
Ranked #62 of 1,086 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect!!!”
5 of 5 bubbles Reviewed 19 May 2010

This hotel is excellently located in a quiet area just around the corner from Earl's Court underground. There are plenty restaurants and bars. Hotel service is excellent. Very clean, quite and good staffs. Absolutely value for money. The rooms are clean, modern and very hip, well furnished with a good size bath/showerroom.

  • Stayed May 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MCHC224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,530 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Bacolod, Philippines
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 18 May 2010

'I had found the hotel on a booking web site and the price of 114 pounds for one night was quoted. On contacting the hotel (within a matter of seconds) I was told this rate was not available and the room would be 195 pounds. I agreed to pay as it was a business trip and I thought the hotel was excellent, but at the price it is poor value for money. I also do not like the approach of advertising one rate and then not honouring it. I mentioned this to the staff but no action was taken. (I was surprised to see reference to a poor mattress in another comment - my bed was one of the best I have ever slept in).

  • Stayed May 2010, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnMower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amie_Conway, Manager at The Nadler Kensington, responded to this review, 20 May 2010
I thank this guest for his review and acknowledge that there may have been a misunderstanding for which I apologise. I would, however, like to take this opportunity to make a few observations.

This guest tried to book a single room on a third party website, but unfortunately it was no longer available when he attempted to confirm. Therefore, he booked one of our superior rooms instead, the only room type available at the time. A superior room is four categories higher than a single room, and therefore it is understandably priced at a higher rate. Our single rooms start from £99 and are capped at £114 at the busiest of times. Although the rate was clearly stated in the booking confirmation the guest received from the third party site he booked through, the guest may have not taken into consideration that he booked a superior room, not a single albeit this was clearly explained to him on check-in. Our superior rooms are very spacious and can sleep up to three guests. I am sorry that we could not offer this guest a single room due to availability, but I am pleased he was happy with his stay otherwise. I hope this clarifies the situation and proves helpful for future guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 May 2010

We were very happy with Base2Stay. Earl's Court is on the tube line from Heathrow, so it was great place to arrive and crash our first day. Elegant, quiet, safe neighborhood, but short walk to bustling street full of restaurants and shops, Marks and Spencers, etc. Easy location for sight seeing - short ride to the city on the district line. 20 minute walk to Kensington gardens, the V and A, Royal Albert Hall, etc.
The room was cleverly designed in a clean, modern style. Nice baths, well-fitted little kitchenette with all the basics for cooking and eating (no stove, just microwave). Our was the cheapest studio room, but had a nice back terrace with a table and chairs for breakfasting. Didn't hear a peep of noise all night, but we were in the back.
Only cons - the free wifi was a bit clunky to use, wish there a table indoors to sit at for the occasional meals we had. If you are used to huge suburban space you might find the room a bit small, but by city standards it's perfectly fine.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank sunflowerbutter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 May 2010

We stayed here for 7 nights and really loved it. The location was great - only about a block away from Earl's Court tube station but on a quiet residential street. The room was bigger than we expected (the bathroom is larger than our own at home!). The little kitchen was very handy and allowed us to eat in several nights. We were extremely happy to have free wifi - not something most London hotels offer. Air-conditioning was a good feature too though the weather was cool so we just slept with the window open (functional windows is another reason we chose this hotel!).

The only issue we had was with the bathtub/shower combo. The modern fittings meant it had a swinging glass door that covered half of the opening instead of the traditional curtain. Unfortunately the seal on the bottom of the door leaked tremendously - when I first took a shower there was basically a waterfall running down the outside of the tub and on to the floor! Solved the problem by pulling the door so it hung over the inside of tub and water would flow off of it and into the basin instead of the floor. Made for a cramped shower but it wasn't worth complaining about. From their website it looks like there may be rooms with shower only, if we go back we'll probably request that instead.

Overall a great hotel and we were very satisfied with our stay. It definitely deserves all the positive reviews it has received!

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ClockwiseAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regensberg
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 15 May 2010

We stayed at base2stay for three nights and enjoyed it. The room (306) was spacious and clean. There was a electricity plug for non-uk-cables what served us basically good for charging mobile phones, camera etc. (but is not working for Swiss 3-pole-cables). WiFi worked also with iphone so the laptop could have a rest... One morning we had no warm water... that was a bit disturbing. The reception was friendly and helped us with buying tickets (London Eye, Madame Tussaud) ahead.

Just a short walk form Earl's Court you are at a good spot to discover London. There are many shops, cafes and restaurants around. We didn't missed the not existing breakfast at hotel and took our latte on the way to the center.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Fitzgeraldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, CA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 May 2010

We stayed there for three days and it was excellent.

Pros:
- A block away from Earl's Court station and minutes from downtown London.
- Very quiet and very nice neighborhood even though it's just a block away from the station. All the noise/hassle disappears once you get to the hotel.
- If feels home/want to make it home
- Helpful, cheerful and friendly staff.
- Room was expansive, clean and modern.
- Room comes with a kitchen, microwave and mini-fridge. A great option since the hotel does not offer room service and nicknacks that you don't need in the first place and increases the room rate.
- A close proximity to grocery store (Marks and Spencer/Sainsbury) as well as restaurants/pubs.
- The price was incredibly reasonable for what you get.

Suggestions (No Cons):
- We stayed in room L6 so check:
- The rattling noise when the heater is on.
- The door lock has three settings: setting 1 moves the lock 1/3, setting 2 moves the lock 2/3 ... We couldn't lock it beyond setting 1 so we weren't able to use the privacy setting all the way. Again, the room lock works; just not all the way to get the privacy option.

These are nuances and nothing to fuss about. I have a great attention to detail and the management of base2stay seems to care just as much based on the way this hotel is run and want to know.

Summary:
- It will be my number one destination when I go to London.
- Excellent value and unmatched service for the money.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank TL10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amie_Conway, Manager at The Nadler Kensington, responded to this review, 21 May 2010
Thank you kindly for your comments. I am extremely pleased that you enjoyed your stay with us.

Following your feedback, I have had the air-conditioning system serviced to prevent other guests experiencing the same inconvenience in future. My maintenance team will also check the a/c units in all other rooms in-line with our quality control policy. My apologies for any inconvenience caused. Concerning the privacy lock, they are designed so that the lock only needs to be switched 1/8 of the way to engage the privacy function. I hope this information clarifies how the privacy function works and proves helpful for all our future guests.

We thank you for bringing both matters to our attention and we look forward to welcoming you again to base2stay Kensington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 May 2010

We chose this hotel for its proximity to the Piccadilly line - a cheap train ride from Heathrow. The hotel staff were friendly and quickly attended to the one small problem with our room. Room size was fine for two people. Blackout blinds were perfect for getting a sleep in after a long flight and there was no problem with noise from other guests. Kitchenette allowed for self-catered breakfast. Can highly recommend this hotel if you want to be close to the tube and looking to avoid the chain hotels in London.

  • Stayed May 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Espanaussies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Nadler Kensington

Property: The Nadler Kensington
Address: 25 Courtfield Gardens, Kensington | Kensington, London SW5 0PG, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#5 Green Hotel in London
#37 Business Hotel in London
#42 Family Hotel in London
#58 Luxury Hotel in London
#59 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Nadler Kensington 4*
Number of rooms: 65
Official Description (provided by the hotel):
The original base2stay hotel, now called The Nadler Kensington is an exciting hotel concept in London, located in a fabulous location next to a quiet Kensington Garden Square. This original townhouse and mews has been interior designed to provide all guest rooms with air-conditioning, free Wi-Fi, HDTVs with 6,000 track music library, internet and games, mini-kitchen, 24-hr Reception & Concierge Service, daily maid service and oversized power showers or baths. The Nadler Kensington has excellent transport connections and is in close walking distance of Earl's Court tube station. ... more   less 
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Also Known As:
Base2stay Kensington London
Base2stay Kensington Hotel London
Base 2 Stay

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