Good access to he tube and facilities, clean, comfortable, excellent staff, quiet.
- Free Wifi
We have just returned from a 2 night stay at Base2Stay in Kensington and I cannot recommend it highly enough. Myself, mam and sister stayed in a triple room with 3 beds. The room has its own tea/coffee facilities and a microwave which we did not use but great to have just in case. The room and ensuite were spotlessly clean, warm and comfortable. The only downside was the fold out single bed, it was quite narrow and not terribly comfortable but ok for 2 nights. The staff were very friendly and helpful and the cost of the room was very good value. We will definitely stay here again when we return to London. (A toaster in the room would be great but perhaps this is a fire risk?).
We are always pleased to hear from guests who have enjoyed their stay with us and equally appreciative of guests who take the time to point out items that could be improved. We are sorry to read that the fold out sofa was not as comfortable as you expected. At base2stay, we have specially designed fold out sofas with mattresses which are checked on a regular basis to ensure the maximum comfort of our guests. I have passed on your comment to our quality control team so that the mattress on the sofa bed in the room you stayed in can be assessed. The team is delighted to read that everything else met your expectations during your stay.
Thank you for your suggestion regarding toasters. It is a request we receive from some guests and whilst we would like to provide this facility, toasters unfortunately pose a fire safety risk as you rightly pointed out.
Thank you again for taking the time to share your feedback with us and we look forward to welcoming you on your return to base2stay.
Stayed 6 nights. After reading about London hotels, I was expecting a cramped room, but ours was nice and roomy. We had a king sized bed and it was very comfortable. It was very clean and well equipped. The mini kitchen was nice to have and we used it every morning for breakfast. The staff were all friendly. On our last day, our TV stopped working and we called the front desk to let them know. They were very responsive and sent someone within an hour to repair it. The shower had great water pressure and plenty of hot water. The location is great - a short walk to the Earl's Court tube station. We walked around the area a good bit and at night and always felt safe. This is a great hotel and I'm sure we will be back.
Comfortable, spotless, very well-designed & equipped room, excellent staff. Good bed, blackout curtains & inner door all ensured uninterrupted sleep despite having standard room G8 which was right next to reception. Extractor in kitchenette cupboard can be silenced by removing keycard from power slot (bedside lights will still work). Brisk 20 min walk to Royal Albert Hall
This hotel was excellent and I will be staying here next time if I am ever to visit London again. All the reviews about it being quiet, clean and fantastic value for money are spot on. I arrived direct from Sydney and so was knackered and needed a good nights sleep. The hotel is in such a quiet location that this happened giving me a great start to the next day. The services are great and free wifi (which always worked!) and the location is very handy for direct access into the heart of London either by walking or via the close tubes stations (either Earls Court or Gloucester Road). Simply excellent and I do not have a single bad word I can say about it.
Great hotel, in prime location, less than 5min. walking from Earl's Court tube, on the Piccadily line (commute from Heathrow) and District line. Lots of good restaurants and supermarkets in the area. The hotel and area are very quiet, and the hotel staff frienfly. Be sure never to book the single room - it is too small.... to the point of claustrophobic. You cannot open your suitcase without stepping on it...Otherwise we had a pleasant stay, would definately recommend to others and visit again.
Thank you for your praise on our hotel. We receive quite a number of positive comments regarding our location and the fact that it is well placed for public transport and a variety of restaurants and shops. Earls Court / Kensington is an affluent neighbourhood and we appreciate your comments about the quietness of the area – a very sought after request from guests coming to London. We are also delighted to read that our staff were friendly and that overall your stay was a pleasant one.
I am sorry you found your single room was rather small. At base2stay, we offer a variety of room types and sizes from bijou singles to deluxe rooms, which can accommodate up to four guests. We only have two bijou singles, which are offered at a lower rate than our standard singles. With free Wi-Fi, free internet, music and games on HD TVs, movies at only £2 each, mini-kitchens and exclusive discounts at many of the best local restaurants, we believe that all our room types offer excellent value and we recommend you try one of our other room types next time you stay with us. Thank you again for your review.
The base2stay team