I stayed at this hotel as part of a group attending the London to Brighton historic vehicle run. The group I believe have used this hotel for the last 15 years more or less. As a first time stayer myself, the impression from outside and the front reception were very good. I have to say though from then on, it was downhill. After waiting in the lobby for our rooms, we were dispatched seemingly to the four corners of the hotel even though we were in the same group to find our rooms which proved very time consuming and very confusing. Could they have not booked us in the same part of the hotel so that at least there were have been strength in numbers in finding our rooms? After eventually finding my room, was a bit disappointed in the standard of the room. Inside window sill quite badly damaged by damp, exposed cables behind bedside cabinet, wallpaper bubbling again next to the window and cracked tiles in the bathroom not to mention some sort of liquid stain on the skirting board probably caused by someone using the kettle on the floor because were it is stored with the tea etc has not got a plug socket! not that you would want to use the cups because they were dirty.Room was quiet and beds comfortable but shame the staff clearing up after the function at the hotel decided to deposit glass in the glass banks at 12.10am. Add to this the disappointment after spending over £500 as a group booking at the hotel not to have breakfast included and being charged £30 to park the bus in the grounds, I don't think we will be staying there again. Such a shame because at such a big hotel, i'm sure the chamber maids, staff etc must work really hard for not a lot of money but other hotel groups do just as cheap if not cheaper rates wit a lot better customer satisfaction.
- Official Description (provided by the hotel):
- Having been given the flourish of a light makeover to some of the areas within, an expansive white exterior openly greets the visitor to the 5-storey Euro Hotel Queens. Situated close-by to Crystal Palace Football Club ground at Selhurst Park and the original Crystal Palace - built for the Great Exhibition of 1854 and now the home of the renowned Crystal Palace Theme Park Maze - Euro Hotel Queens is perfectly placed as the starting point for exploring south London's rich history. A bright welcome at reception leads through to a spacious, pleasantly furnished bar lounge, where residents and guests can comfortably relax and enjoy the calm surroundings at any time, watch television or entertain friends. The Queens Bar has built an excellent reputation for their warm and friendly customer service which makes it the ideal spot to enjoy a pre or post dinner drink or light snack. This stylish 334 bedroom Victorian hotel offers a pleasant atmosphere and convenient facilities. Euro Queens Hotel has a range of attractive guest facilities, the hotel bar and lounge, an extensive Conference & Banqueting services -from wedding receptions to meeting rooms- as well as Executive bedrooms and Suites. ... more less
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- Also Known As:
- Queens Hotel London
- Queens Hotel Crystal Palace