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All reviewsearls courtfamily roomcromwell roadmeal dealminute walktube stationkids eat freebusy roadthe royal albert hallthe natural history museumdistrict lineexcellent staygood nights sleephotel is situatedbreakfast was excellentcomfortable roomthe air conditioning
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Reviewed 27 September 2011

My wife and I enjoyed a great stay at this hotel. The staff were great, young and enthusiastic and the whole hotel had a great feel of customer service and attention to detail. The rooms were modern, well apointed and VERY clean, breakfast was especially GOOD..!
I would highly recommend this hotel

Room Tip: Try and avoid basement rooms if you want to use the stairs as serveral connecting doors need key cards which is a phaff
  • Stayed: September 2011, travelled on business
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Thank Ben G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2011

We stayed for 4 nights in a Quad room but only had a queen size bed and a single bed but we did not need an additional bed. We arrived at 7am in the morning and were able to book in by 8am and that was greatly appreciated. We had Room 2 which was down in basement but very quiet and comfortable. Breakfast was very good - enough choice and eggs prepared freshly if requested and a coffee machine to make your own fresh coffee. I found all the staff very pleasant and helpful. The location is good - not quite as close to Earls Court tube as I first thought but still an easy walk of less than 10mins. The wifi was not free - cheaper to pay £20 for a week than pay by the day or hour. That was probably my only complaint that the wifi was not free but otherwise very happy

  • Stayed: September 2011
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Thank Fabbo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2011

Inedible fish and very poor service in restaurant. Understaffed and no idea how to deal with unhappy customers.

  • Stayed: September 2011, travelled as a couple
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Thank Phil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2011

Was after a cheap hotel in central London close to the tube so we could get about and stumbled across an offer at this hotel. which made it an even better stay. It was easy to find (although the map on the website is slightly off), the staff were helpful and the room clean and comfortable.

  • Stayed: September 2011, travelled with family
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2  Thank lincsabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2011

Exactly what you would expect from a Premier in
Clean rooms
comfortable beds
Excellent breakfast
Brilliant waiting staff.
Good location for exhibition centre and good tube access
The only problems we had was that the air con was quite noisy and the self check in computer could not find my booking. I was then asked by the reception staff in an abrupt manner ' Are you sure your in the right hotel?'

  • Stayed: September 2011, travelled as a couple
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1  Thank kitkatExeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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