In the end this Premier Inn was as good as they always are, hence 4 star rating. BUT - the first room we were offered was totally unacceptable. Our recommendation is that Room 7, at the back on the lower ground floor, is to be avoided. The room has a window through which one can only see a high brick wall about 3 feet from the window, making the room very, very dark. It's also very small, and felt more like a dungeon than a hotel room. Maybe all the rooms at the back of the hotel on the lower ground floor are the same, I don't know. We returned to reception immediately, and were instantly given a 3rd floor room, no problem.
However, we felt it was a little cynical to allocate this room to people who were checking in at 2 pm, i.e. just after the check-in time began, and who'd paid £122 for the room, 2 months ago!
But we were happy with the rest of our stay.
- Official Description (provided by the hotel):
- Ideal if you're heading to events at the Olympia London centre or exhibitions at Earl's Court. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn London Kensington (Olympia) Hotel London
- Comfort Inn Kensington
- London Premier Inn
- Comfort Inn London