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“Third time lucky”

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Premier Inn London Kensington (Olympia) Hotel
Ranked #290 of 1,075 Hotels in London
Certificate of Excellence
Reviewed 28 December 2013

We visited this hotel for the second time last year and were quite disappointed with the quality of reception staff,as we, and several other people, were kept waiting a long time to check in, for no apparent reason, and the person on reception barely spoke english, which was frustrating. This year was SO much better. I had checked in online, so only had to get room cards at the hotel. The receptionist on duty (and every staff member I spoke to) were extremely helpful and there were no communication problems. The rooms I had booked (two doubles) were fine - although the person moving around in the room above mine, along with a squeaky floorboard would have irritated if it had gone on for too long! the views from the windows were uninspiring... and it would have been tidier not to have left several large lampshades left outside the building, Breakfast was pretty good, although I'm not sure anyone actually managed to make toast. Reception very helpful in getting us a taxi. Would happily stay here again.

  • Stayed: December 2013, travelled with family
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Thank horseymum_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 December 2013

We chose this premier inn because of its close proximity to Olympia; we were going to the Horse of the year Show. It was only 10-15 min walk around the corner. The rooms were very clean and comfortable. We changed rooms as I wanted a bath and not a shower , the reception staff were very helpful in sorting this out. Breakfast was lovely and the staff were extremely helpful and friendly. I needed to top up my phone and Tesco is a 2 min walk away!
The tube station is only 5 mins away on foot, so easy access to most London sights.

Room Tip: We had a room at the back , which was quiet.
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  • Stayed: December 2013, travelled as a couple
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Thank easi_tigor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2013

Our stay at the premier inn far exceeded our expectations. The staff were more that attentive as soon as we walked through the door. The comfort of the bed was amazing and the shower was one of the best shower we've ever used!! It was difficult to leave! And to top it off breakfast and dinner was delicious and reasonable too!!!! It was exactly what we needed to end a busy and fun day at winter wonderland!! And a bargain stay on London too!!
Will def be going to a premier in again!!

  • Stayed: December 2013, travelled with family
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1  Thank Lora S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

M y daughter and I used this nice, very clean, comfortable hotel with a very comprehensive breakfast menu. Very good service with knowledgeable, friendly staff. Only a short taxi ride from Olympia! Were in a lower ground floor twin room which was not at all dark or gloomy. No traffic noise or kitchen smells. Check in and check out very simple. Up to Premier Inn's usual high standard.

  • Stayed: December 2013, travelled with family
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Thank Anne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013 via mobile

Wonderful warm welcome everyday, excellent staff, great breakfast/enjoyable evening meal. Very clean rooms, with basic but essential facilities.

The family room we had was good size with a double bed and two singles so plenty of space.

Just a short 5 min walk from Earls Court tube, 20 min walk from Natural History Museum.

For a basic hotel, would recommend !

Stayed: December 2013
Thank Justin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

As a Premier Inn fan I normally have no reservations about staying in any Premier Inn anywhere in the country. They are all to the same standard and have fabulous staff. BUT room 26 is one to avoid. It is well below the normal standard I would expect - it is too small, it is dark looking at a lovely brick wall, the air conditioning is noisy so you have to turn it off and you cannot open the window so it gets very stuffy and I could not sleep. Fortunately Premier Inn honours its good night guarantee and I was given a refund with any fuss and moved to a much better room for the rest of my stay. As usual well trained friendly staff. Breakfast was below average. No shaver sockets so if you need to plug in a shaver you have to BUY an adapter- all other premier Inns offer loan of one for FREE.
On balance if this had been my first experience of a Premier Inn I would not book again BUT I know they can do much better and have booking for next year in other places. Would not return here.

Room Tip: Ask for a room with an opening window. NOT ROOM 26.
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  • Stayed: December 2013, travelled as a couple
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1  Thank 551WeB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

The hotel offers good rates for a budget room in a good location. It is Premier Inn and so a budget chain but of the budget chains Premier Inn is one of the best on the market. No bells and whistles, just a room that works and you get a good nights sleep and for the location offers value for money.

  • Stayed: May 2013, travelled on business
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Thank SforSani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Kensington (Olympia) Hotel

Address: 22-32 West Cromwell Road, London SW5 9QJ, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#94 Best Value Hotel in London
#116 Family Hotel in London
#168 Romantic Hotel in London
#199 Business Hotel in London
Price Range: £81 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Kensington (Olympia) Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
Ideal if you're heading to events at the Olympia London centre or exhibitions at Earl's Court. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn London Kensington (Olympia) Hotel London
Comfort Inn Kensington
London Premier Inn
Comfort Inn London

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