We visited this hotel for the second time last year and were quite disappointed with the quality of reception staff,as we, and several other people, were kept waiting a long time to check in, for no apparent reason, and the person on reception barely spoke english, which was frustrating. This year was SO much better. I had checked in online, so only had to get room cards at the hotel. The receptionist on duty (and every staff member I spoke to) were extremely helpful and there were no communication problems. The rooms I had booked (two doubles) were fine - although the person moving around in the room above mine, along with a squeaky floorboard would have irritated if it had gone on for too long! the views from the windows were uninspiring... and it would have been tidier not to have left several large lampshades left outside the building, Breakfast was pretty good, although I'm not sure anyone actually managed to make toast. Reception very helpful in getting us a taxi. Would happily stay here again.
- Official Description (provided by the hotel):
- Ideal if you're heading to events at the Olympia London centre or exhibitions at Earl's Court. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn London Kensington (Olympia) Hotel London
- Comfort Inn Kensington
- London Premier Inn
- Comfort Inn London