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“outstanding staff”

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Premier Inn London Kensington (Olympia) Hotel
Ranked #282 of 1,089 Hotels in London
Certificate of Excellence
Leicester, United Kingdom
1 review
“outstanding staff”
5 of 5 bubbles Reviewed 24 July 2014

Outstandingly friendly, helpful and caring staff, while always maintaining professional boundaries. If they had a car park, this would becone my first choice of hotel in London, even over the likes of Marriot etc. (there's a nearby NCP, of sorts!)

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lozemason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Dallas, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

nice clean hotel near Earl's Court Tube Station, easy check-in at kiosk, clean and quiet rooms, have stayed here before, will stay here again, wifi is free for only a short time, it's 3 pounds for 24 hours

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solroed Strand, Denmark
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 19 July 2014

Visited London with my family including 2 kids. Booked a 3 night stay and breakfast using the saver calendar. Had a very nice stay. Even though out room faced West Cromwell road, the noise insulation reduced the traffic noise to more than an acceptable level.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
73 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

Stayed 3 nights in June 2014.

The hotel is ideally located within a 3-5 minute walk from the Piccadilly Line Earl's Court tube station. The Piccadilly Line services Heathrow airport and the West End theatre area. Earl's Court tube station is also an interchange station with the District Line that services Westminster, the Tower of London and Tower Bridge. Rather than pay for individual tube trips (very expensive) or buy day passes, buy an Oyster card. The card will only charge for actual trips and has a daily cap at the cost of a day pass. The card is fully refundable when you leave but will not expire if you keep it for a future visit.

The hotel comprises of several terrace houses that have been converted into a hotel. As such, for some rooms there is a maze of hallways and stairs to get to them. Some rooms are not serviced by an elevator so if you need a room with elevator access you will have to request it.

Check-in/out was easy. Staff were very friendly and helpful.

Rooms are a reasonable size and extremely quiet given the location. Rooms come with a small flat screen TV, desk, individual controlled air con and bathroom with bath/shower. WiFi is free for 30 minutes or £3 per 24 hours. There is no in-room safe or in-room telephone.

Breakfast is not included in the room rate but is available for an extra cost. There is a bar and restaurant located in the hotel but there are also numerous pubs and restaurants within easy walking distance of the hotel.

A laundromat is located at the top end of Earl's Court Road (near the hotel).

Would certainly consider staying here again. Recommended based upon location and value for money.

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank pyctravellingman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen, Norway
1 review
5 of 5 bubbles Reviewed 15 July 2014

Perfect situated to transport facilities ("Victoria station" with train from airport, and then underground to Earl's Court (Zone 1 on the tube) nearest to the hotel. Also a short walk from Kensington High Street with the Green Line buses to Legoland Resort Windsor.) Spacious famliyrooms, clean and tidy modern hotel with a cosy restaurant and additional area to eat, drink and relax. Enjoyable Premier breakfast with good value for money - childrens free! Warm and cosy atmosphere with a very friendly and service minded staff. The hotel has not a luggage room, but you can leave your luggage in the reception area with tags on, received from the staff.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TCKnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, England, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

This is our second trip to London and we were extremely happy with the service at the Premier Inn, although I think more could be done to ensure people arrive at the correct hotel since there are two Premier Inn's within walking distance of one another; however the short walk was forgiven as we were greeted with an offer of a glass of iced water free, which was a God-send! Our check-in was quick and easy and the gent on reception was very welcoming. Our room was spotless as always and the facilities are just what you expect. Air-con was another wonder! We ate for all 3 nights in the Thyme restaurant, we thought why bother looking for anywhere else when the food here is so moreish? Excellent food even if there is a little bit of a wait. Special thanks to our waitresses Eneken and Barbora who looked after us. The only downside I noticed was that this particular Prem doesn't offer a continental breakfast option anymore, but as my husband always has the full English anyway, all's he had to do was swipe me a croissant and bring it back to the room as I don't usually have breakfast. Overall a wonderful stay and only 10 mins walk from the Earl's Court Exhibition Centre. Thanks again!

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank CuddlyCutie1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
4 of 5 bubbles Reviewed 14 July 2014

good service, friendly helpful staff,great breakfast,got a quiet nights sleep ,location is in a posh(tad expensive) but well located area ,close to earls court piccadilly tube line stop, no complaints

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Kensington (Olympia) Hotel

Property: Premier Inn London Kensington (Olympia) Hotel
Address: 22-32 West Cromwell Road, London SW5 9QJ, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#85 Best Value Hotel in London
#116 Family Hotel in London
#168 Romantic Hotel in London
#199 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Kensington (Olympia) Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
Ideal if you're heading to events at the Olympia London centre or exhibitions at Earl's Court. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn London Kensington (Olympia) Hotel London
Comfort Inn Kensington
London Premier Inn
Comfort Inn London

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