When I was in London I took a group tour of the Theatre - this is included in the London pass if you have that and it is totally worth it! You get to have a look at the workings of the theatre, the workshop areas and a description of the technology in the theatre. I still talk about this almost a year later because it is so much more than a theatre.
Also, by doing this tour you support the theatre and they are always really appreciative of each person. The guide was lovely and knew just about everything, as well as talking to us about what was on at the time if it wasn't something we were familiar with.
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