We were both really looking forward to staying here, however as soon as we got to reception to check in things started to turn a little grey. We were told our booked room was flooded and would we mind staying at a different hotel. We booked this particular hotel as we had a family function nearby, so said we'd prefer not to. "No problem" we were told, we would be upgraded. Got to our room, but although there were two towel sets/robes etc there was only one small bottle of water, one glass, and one selection of coffee for the machine in the room. Not ideal for two. Shoe buff cloth was missing from its box in drawer. Bulb in wardrobe was missing, as were two of the four bulbs around the mirror in the bathroom. Along with a glass shelf from the alcove in the bathroom. We discovered that the handheld shower in the bath had no means of being operated, and when we pulled it out of its housing, stale water with unidentifiable 'bits' in poured into the tub. Gross. The walk-in shower was lovely, but attempting to change the overhead to the handheld was a challenge as there was no handle to grip onto on the control, despite a threaded screw evident to house one.
When we checked out, we were not asked if we were happy with our stay. I tried, in the most English of ways, to give some feedback, but was given short thrift.
Bed was extremely comfortable!
- Official Description (provided by the hotel):
- Located on the south of the River Thames, adjacent to the London Heliport and within easy reach of Chelsea and Sloane Square; Hotel Verta provides the perfect destination when visiting the capital. From panoramic views of the River Thames, the intimate ambience and the very modern facilities, Hotel Verta has become London's most exclusive 'Hidden Gem'.The hotel's design, inspired by the Halcyon days of aviation, combines timeless elegance and the lobby is a striking double height atrium with a signature sweeping staircase up to the mezzanine level. All of the 70 bedrooms are fully furnished in a classic modern style, each with original artwork and the finest bespoke fittings.All day dining is available in the elegant Ambrosia located on the mezzanine level. A glamorous, fun and contemporary bistro/bar perfect for meeting friends and family for afternoon tea, informal meetings and after work drinks. As dusk falls, Champagne is the signature drink and guests can dine whilst admiring the views.The two level subterranean SPA Verta offering an innovative sanarium, heated loungers, steam room, sauna, gym and signature spa treatments, sets Hotel Verta apart from any London Hotel.Settings don't come much more inspiring than this, with the majority of our hotel meeting room facilities in London, featuring panoramic views of the River Thames and the London Heliport. Features include floor-to-ceiling windows and flexible inter-connecting options, when it comes to keeping you in touch; we have state-of-the-art audio-visual and telecommunications equipment, as well as wireless throughout. Hotel Verta offers 7 Meeting Rooms for between 12 to 200 delegates.Hotel Verta is the most wonderful, unique and romantic London hotel location in which to hold your wedding. For this very special occasion, we will enchant you with its addictive atmosphere and seductive environment, providing you and your guests with a magical wedding experience. The romance of Hotel Verta is beyond compare and has everything to make your wedding experience unique - superb cuisine, magnificent settings, meticulous and personalised service. The individuality of each couple is reflected in the smallest and most important details. Hotel Verta is licensed for civil wedding and civil partnership ceremonies with a dedicated Wedding Co-ordinator to help you organise the finer details of your special day. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Expedia, Odigeo, Ebookers, Superbreak UK, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Crowne Plaza London - Battersea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.