Six of us stayed at this hotel when we visited London for a special event. The weather was hot (for London) but the hotel rooms were comfortably air-conditioned. We'd give a 5-star rating but for the fact that the restaurant staff on the first evening were less than knowledgeable about the menu and what was / was not available. Because of a mistake with the dessert, the manager made a deduction from the bill which was very reasonable compensation.
The reception desk booked us taxis to get to an appointment one morning but the first didn't arrive so the staff took to the street to hail a taxi so that we didn't miss our engagement.
Overall very good and a very convenient location for our purposes and for Thames-based tourist sights, although possibly too far away from shopping centres.
- Official Description (provided by the hotel):
- Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more less
- Reservation Options:
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- Also Known As:
- Novotel London Waterloo Hotel London
- Accor London Waterloo
- London Novotel Waterloo