Can't think of any words to describe this hotel other than "TERRIBLE".
Staff - quite rude and NOT enthuastic to help at all!! They did not look at us while answering our questions.
Room - As we arrived befoe the check-in time, we left our baggage in the storage room. We were extremely tired after flying 10+ hours and wandering around the whole day. We came back to the hotel at night to check-in and get back our baggage. We were told that our room was on the first floor. Ok so we opened the door of our room. Omg there was a narrow staircase right at the door and we had to carry our bags all the way to reach the "room"!! What a stupid design!! What's more stupid was that the light switches were BEHIND the door. The room was old and stuffy. And we could definitely hear the squeaky noise whenever we, or anyone in the hotel, walked on the floor, as if it was going to collapse anytime. None of us could sleep well due to the stuffiness (we have opened all the windows already) and all those squeaky noises around the building.
Breakfast - very limited choice of toasts, breads and cereal. NO english breakfast at all as stated. You will have to pay some extra for a so-called English or Malaysian breakfast. Coffee sucks too.
Transport - As described on their official website, there is a few-minute walk from the underground station. What I can say is you can never reach the hotel in few minutes unless you are cycling or driving a car. And it could really be a painful walk if you are carrying your bags all the way from the station.
conclusion: this is our WORST stay ever. Don't stay at this hotel unless you want to have some painful experiences in your journey!!
- Official Description (provided by the hotel):
- Holiday Villa Hotel and Suites London is a 3* hotel situated in Bayswater/Hyde Park. Its superb location ensures that guests are within walking distance of Hyde Park, yet only minutes away from the shopping (Oxford Street & Westfield) and theatre districts of London's West End. The hotel offers 92 en suite bedrooms, a restaurant serving authentic 'halal' Malaysian and Western cuisine, an innovative spa and a cosy bar. Whether on business or pleasure, we promise to make your stay with us a memorable one.Queensway/Bayswater underground Stations are also very close by. ... more less
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- Also Known As:
- Holiday Villa London Hotel London
- Holiday Hotel London
- London Holiday Hotel