I stayed at the HV London from the 31st July till 4th Aug this year with my elderly parents. We got lost looking for the hotel because our taxi driver did not know the exact location!
When we arrived, my father went to check us in and when we
got to our room (which was a double), we were surprised because the room was just big enough for the double bed and dressing table! Tired and feeling nausea, I stayed in the room while my father went back to the reception to ask for a bigger room. I made myself a cup of hot tea, and feeling revived, I was about to look for my parents when a hotel staff came to the room and told me that our luggage will be taken to our new room. Hmm... I thought, my father must have worked his charm with the lady on duty that afternoon at the reception counter!
The second room was big enough, it had a double bed and 2 tvs with a sofa sitting area. The bathroom was really nice and big too! Yes, as a Muslim, we found it hard to find space to place our prayer mat and perform our daily prayer, but we managed to find space.
Before arriving at the hotel, I've read some of the reviews and found them not helpful at all, because how could I judge something I've not seen and experienced? I was prepared for anything, and some things that stood out for me was the friendliness of the "lady" on the day that we arrived, Ms.A, she even came to our room, once, to make sure everything was okay, she apologized to me and tried to explain a mistake she made on the bill she presented to MY father, she issued me a new hotel room card without extra charge when I accidently placed the original elsewhere and everytime she saw us she waved and gave us a big smile. Little did I know she was from Malaysia, because during our first encounter, she spoke English with British accent and when she suddenly spoke in Malay, I was pleasantly surprised! During our stay, I had a chance to meet the Manager of the hotel's son, who worked part-time at the restaurant, very helpful and always ready with a smile, a Malaysian student working part-time, A, who showed me places of interest on the map one evening at the reception counter when there were no customers, Ms. N, whom I met one bright morning, she was very cheerful and friendly, Mr. M, who also showed me places of interest on the map, another Mr. M, whom I called one early morning to ask for the iron, and he said I can use it at no charge, because I think he was leaving his night shift in half an hour and said to just mention his name when I return the iron and board to the reception, and when I did, the staff just nodded and smiled at me! (the hotel asks for a 10 pound deposit and for each hour, they charge one pound)!
The food... no complains. I'm grateful that the breakfast and dinner that we had at the hotel was adequate and full of variety. I don't want to sound bias, since I am a Malaysian and a Muslim and HV is a Malaysian run hotel, but the food was good and HALAL. The restaurant staff, every morning, never fail to smile and serve us well. The breakfast spread which consisted of cereals, buns, juices, jams, toasts, slices of cheese made it easy for my father to choose what he wanted, since he was a fussy eater and was on medication. And you can even order nasi lemak (rice cooked in coconut milk with condiments such as egg, slices of cucumber, fried chicken), roti canai (3 pieces of this famous Malaysian breakfast with a big bowl of chicken curry serving!). I can never forget the creaking sound of the wooden floor at the food area every morning during breakfast, I didn't know whether to laugh out loud or tell the stranger next to me about it, guess I'll keep it as special memory of my exprience in Holiday Villa, London 2008.
Location wise, like been said in previous reviews, HV is situated very conveniently. As you step outside the hotel, (while I was there, the front facade was adorned with colorful flowers and a sight to behold), the shops are all within walking distance. Tesco, Boots, Whitleys shopping centre (they have a Mark&Spencer department), tube station, travel agency, post office, groceries, souvenir shops.. So, make HV your choice of accommodation during your next stay in London!
- Official Description (provided by the hotel):
- Holiday Villa Hotel and Suites London is a 3* hotel situated in Bayswater/Hyde Park. Its superb location ensures that guests are within walking distance of Hyde Park, yet only minutes away from the shopping (Oxford Street & Westfield) and theatre districts of London's West End. The hotel offers 92 en suite bedrooms, a restaurant serving authentic 'halal' Malaysian and Western cuisine, an innovative spa and a cosy bar. Whether on business or pleasure, we promise to make your stay with us a memorable one.Queensway/Bayswater underground Stations are also very close by. ... more less
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- Also Known As:
- Holiday Villa London Hotel London
- Holiday Hotel London
- London Holiday Hotel