The start of my two-night stay filled me with foreboding. I was offered one of two rooms, one of which did not overlook the Square, which was not what I had booked. And then my bag was at first confused with another and did not arrive in my room as planned. The room itself (101) was very large, well appointed and well-dressed. The views over Leicester Square are magnificent. The bed was very comfortable, especially for a person such as myself who suffers from a bad back. There was a desk and a settee. The air conditioning was very effective. The TV was on the minibar, but was small in relation to the room and was on the opposite side of room to the bed, which made it very difficult to see from there. A word about the TV - it contains a wealth of treasures: BBC iplayer, a web browser (clumsy without a mouse, but useful if you want to check your email) and many others. It also contains the room service menu, which is not immediately apparent. On one of my two nights I ordered room service. The leek and potato soup (watery) with Wensleydale croutons (excellent) was okay, the Club sandwich was workmanlike, but the chips that accompanied were a little soggy on the outside. The dressed salad that was fantastic, and much more plentiful than that served in Scoff and Banter outside. On the other night I ate in Scoff and Banter with a friend. I had booked a table outside, which was crowded, but was told the booking was inside. This was soon rectified. The waiter then proceeded to take our order, but committed it to his (unreliable) memory, rather than writing it down. This practise should stop. A number of times items had to be reconfirmed, and two items were completely missed and the waiter had to be reminded. I have never had a happy experience in restaurants where the waiter has had to remember the order. The meal itself was very competent and enjoyable, but the chef should consider incorporating a few sauces in the menu. Breakfast in the hotel was acceptable, but attention should be paid to the eggs. The scrambled egg on my first day was tasteless and dry, so on the second day I ordered an omelette, which was the opposite od soft and fluffy. Back to the room itself. If you don't like the sounds of the city, don't have a room facing the Square. The room is well sound-proofed, but you can't muffle all the hullaballoo. For me it was excellent, part of the London experience, but for others it may be less so. A word of warning about the minibar. Apparently, if you move or take out any of the items, they are automatically charged to your room, although how this happens when they are loose inside is a mystery to me. Being an accountant, I did a thorough stock take before I read the warning of the door, but a quick call to reception (and disbelief that I could consume that much alcohol within minutes of taking up occupancy of the room) sorted out my error. Two other points: Why have two bottles of Gordons and yet only one small can of tonic? Also included in the minibar is a "Lovers' Intimacy Kit," which contains, among other things, just the one condom and two chocolates. A tip: if you want to save £22.50, bring your own chocolates. There is also a "Sleep Well Kit" in the fridge, which contains a camomile tea bag. As there were no tea/coffee making facilities in the room, this item seems to be redundant. However, if you are looking for extras, there was free bottled water, an iron with board, trouser press, a hair drier, scales (which badly need to be calibrated), bath robes, and a safe. The latter is bolted to the floor of the wardrobe. It is therefore necessary to either be a person of diminished stature, or bring one with you, to comfortable securely store your valuables. The lighting in the room is (literally) not brilliant. It is acceptable at the desk, but if you wished to read a book at night, you could not do so on the sofa. The cleanliness of the room is acceptable, but there are two exceptions. 1. There is a very nice black coffee table with scroll ends that act as supports. The insides of these scroll ends had not seen a duster for some time. 2. In a couple of places in the bathroom, for example on the side of the bath, there are hard water marks. I would recommend lemon juice. In summary, I would heartily recommend this hotel. For all the criticisms I have made, they are minor in relation to the whole, and are meant as points to help the hotel improve. If you're a bit flush with money and want a good quality city break, stay here.
- Official Description (provided by the hotel):
- A Graceful Edwardian Hotel in a building dating from 1906, situated in centre of the West End. An amazing location with views over both Trafalgar Square and Leicester Square, the Hampshire sits in the very heart of London's Theatre District but also interestingly close to the centre of Whitehall and London's Diplomatic Quarter. The Hotel offers an in room spa service, two outdoor terrace cafes during the Spring/Summer months, a Gym, a Business Centre as well as the Hampshire Restaurant & Bar. The Penthouse on the eight floor plays hosts to some very spectacular events. A discreet London address to call home. ... more less
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- Also Known As:
- Radisson London
- London Radisson