Having had an enjoyable lunch here last summer, we thought we would try out the hotel next time we needed to stay in London. The staff are very attentive, friendly and welcoming. The room was lovely with a very comfortable bed and duvet and was very quiet. We could not hear anyone next door or above or below us.
We had an excellent breakfast too.
One gripe was that you can pay elect to pay extra for a 'garden facing room'. I naively thought that this meant you overlooked the gardens and opted for this. However on checking in we only had a view of the flats opposite and the flat roof right outside the window. On checking out we found we had been charged for the garden facing room. Apparently this really means that you have a room away from the road and does not guarantee you a view of the garden. They were very good and deleted the charge from our bill. However I think they should change the wording to make it clear that they are offering you a quiet room at the back rather than over the road and not necessarily a view of the gardens.
Will certainly go back and recommend to others.More
- Free Wifi