We had a wonderful stay at The Montague. It was our 5th stay in as many years. The hotel is small (about 100 rooms) and so are the standard guest rooms (by American standards), but the staff make up for the small room size both in their numbers and quality. I don't know the staff-to-guest ratio of the hotel, but sometimes it felt like they outnumbered the guests because they were everywhere and always exceptionally helpful. I observed their interaction with other guests and was amazed at how they treat each one individually and with an unsurpassed attention to detail. I don't know how they do it but they remember your preferences for breakfast, transportation, wake-up calls, etc. I've traveled to over 40 countries and I haven't found better staff than I have at The Montague.
The prices in peak season are very high, but that's because, this being London, everything is expensive.
If you can afford a "master suite", rather than a standard room, you'll find the extra space well worth it. A standard room is so tight that the coffee/tea tray are stored inside the closet, and you almost have to walk sideways to get between the bed and the desk. But the location, decor, and out-of-this-world personalized service soon make you forget about the small rooms.
At a time when lots of wonderful old hotels are trying to look "hip" by going minimalist and modern in their decor, this hotel retains all the craftsmanship and warmth of a traditional hotel. They knew exactly where to modernize (in the bathrooms for example), and where to leave things alone (beautiful traditional lobby area). The lobby is so cozy and beautiful, that you feel you're in your own living room. Absolutely perfect if you want an oasis of tranquility in the middle of a very busy London.
We love this hotel and plan to come back over and over.
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- Also Known As:
- The Montague On The Gardens Hotel London
- The Montague On Gardens
- Montague On The Gardens London
- Montague Gardens