Stayed for two nights. We got the tiniest room I have ever been in. When I asked at reception whether they can give us another room a member of staff said she can’t since all rooms are the same size.
When I checked-out and raised this issue again, a different member of staff at reception said I should have said something on arrival since all rooms are different in size and they would have been able to allocate us to another room. This is no appropriate behavior at all.
Location is great though. Few minutes by taxi to St Pancras Station and approx ten min walk to Holborn tube station.
- Official Description (provided by the hotel):
- Contemporary 4 star boutique style hotel with complimentary WiFi, air conditioning & rainfall showers. Within walking distance of many of London's top attractions British Museum, Covent Garden, Oxford Street & Theatres. In close proximity to Russell Square tube station. Euston mainline station and Kings Cross St Pancras for Eurostar are nearby. Enjoy a bite to eat or a relaxing drink in our recently refurbished restaurant and bar, followed by a stroll in London's fashionable Bloomsbury. ... more less
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- Also Known As:
- Mercure London Bloomsbury Hotel London
- Waverley House Hotel London