Stayed here for 2 nights in early December. Flew into Heathrow Airport and had pre-booked and pre-paid taxi from airport to hotel. Taxi driver had huge difficulties finding the hotel, what should have been a 50 minute trip took over a hour and a half. Once we arrived we were promptly checked in and went up to our room. The room itself was ok, nothing impressive, maybe a bit on the small side but I had excepted that. There was a very strong smell of paint and we later discovered that there was masking tape attached to door frame so maybe the hallway had been painted that day? We ordered room service one night, we both got the steaks. They were ok, nothing to impressive.
Hotel lobby was very nicely decorated and there were plenty of comfy seats to sit on.
Hotel location was ok. Very close to the London Bridge train station and the underground. However we didn't use the trains at all. To us, the area around the hotel felt a little seedy. One morning we found vomit on the ground near the hotel and beside a subway and a little coffee chain store there wasn't much in the way of places to eat around the hotel. The Tower of London and St Pauls Cathedral were about a 20 minute walk away and the London Eye about half an hour. All of the streets around the hotel, beside the main ones were poorly lit and one night when walking back from the Eye we didn't feel entirely safe.
Hotel itself is nice and were it in a different more vibrant location I think it would be good but for us the location let us down. I think we would have preferred to have been toward West End or Hyde Park.
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